Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Michael Anderson

Seattle,WA

Summary

Dynamic professional with extensive experience at Hotline Heating, excelling in leak detection and problem-solving. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Adept at managing time and ensuring quality control, contributing innovative solutions that drive team performance and operational success.

Overview

3
3
years of professional experience

Work History

Assistant

Hotline Heating
Seattle, WA
11.2024 - Current
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed routine maintenance and repair.
  • Disassembled units, repaired broken components and restored to operating condition.
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Tested the safety controls of furnaces to make sure they are functioning properly.
  • Tested pipe, tubing joints, and connections for leaks.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Assisted customers with questions regarding their furnace operations.

Volunteer

Transform Burien
Burien, WA
03.2022 - Current
  • Complied with sanitation regulations while cleaning storing prepping and serving food items.
  • Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
  • Organized donation drives to collect essential items for those living in shelters or on the streets.
  • Greeted visitors who came into the shelter looking for information or assistance.
  • Coordinated daily meal preparation and distribution to anyone coming to get a meal.
  • Collaborated with other volunteers on special projects focused on helping the homeless population.

Scalehouse Operator

Republic Services
Seattle, WA
12.2023 - 09.2024
  • Prepared shipping documents including bills of lading and invoices.
  • Maintained positive working relationship with fellow staff and management.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.
  • Communicated with management about any issues or problems that arose during operations.
  • Verified and weighed incoming shipments of raw materials.
  • Identified and reported problems and gathered necessary information to develop solutions.
  • Adhered strictly to company policies at all times while working in the scale house area.
  • Inspected incoming loads for prohibited materials.
  • Checked all outgoing loads for accuracy against customer orders.
  • Obtained information regarding material entering landfill to determine appropriate billing information for customers.
  • Provided customer service support to ensure customer satisfaction.

Education

GED -

Highline College
Seattle, WA
12-2021

Skills

  • Leak detection
  • Problem solving
  • Time management
  • Customer service
  • Attention to detail
  • Mathematical skills
  • Adaptability
  • Quality control
  • OSHA compliance
  • Running wires
  • Refrigeration Systems Knowledge

Affiliations

  • Working out
  • Hiking
  • Reading

Languages

English
Professional

Timeline

Assistant

Hotline Heating
11.2024 - Current

Scalehouse Operator

Republic Services
12.2023 - 09.2024

Volunteer

Transform Burien
03.2022 - Current

GED -

Highline College

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Michael Anderson