Michael Anderson
Conroe
Summary
Dynamic Field Service Representative with a proven track record at M&M Roofing Siding & Windows, adept at managing project timelines and enhancing client satisfaction. Skilled in diagnostic assessments and adaptable to changing environments, I excel in delivering tailored solutions while ensuring efficient operations and effective communication.
Overview
24
24
years of professional experience
Work History
Field Service Representative
M&M Roofing Siding & Windows
04.2020 - Current
- Conducted on-site assessments to evaluate roofing, siding, and window installation needs.
- Collaborated with clients to develop tailored service solutions for residential projects.
- Managed project timelines and coordinated with suppliers for timely material delivery.
- Resolved customer inquiries and complaints efficiently, enhancing client satisfaction levels.
Dealer
Mint Poker Room
02.2017 - 10.2019
- Dealt various poker games, ensuring compliance with rules and regulations.
- Managed cash transactions, maintaining accuracy in chips and currency exchange.
- Provided exceptional customer service, enhancing player experience and engagement.
- Observed gameplay to identify potential cheating or irregularities, maintaining game integrity.
Dealer
Various Poker Games
03.2002 - 02.2016
- Resolved disputes through collaboration with management, ensuring fair patron experiences.
- Organized promotional events, enhancing player participation and boosting revenue.
- Enhanced dealing skills to adapt to diverse casino games and customer preferences.
- Cultivated a welcoming atmosphere, encouraging repeat visits and customer loyalty.
- Maintained game pace by efficiently managing dice, chips, and cards.
Education
High School Diploma -
Klein High
Spring, TX05-1993
Skills
- Adaptability to change
- Field operations
- Diagnostic skills
- Work order preparation
- Schedule management
Timeline
Field Service Representative
M&M Roofing Siding & Windows
04.2020 - Current
Dealer
Mint Poker Room
02.2017 - 10.2019
Dealer
Various Poker Games
03.2002 - 02.2016
High School Diploma -
Klein High