Michael Annicchiarico

• Responsible for the entirety of the AR process using SAP software.
• Reconciled daily AR ledger and verified proper posting.
• Prepared bills receivable, invoices, and bank deposits.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Responsible for bringing DSO (Days Sales Outstanding) number from 46 to 42 days within 4 months of hire.
• Ensured the customers' payment terms were enforced and collaborated with respective sales representatives if orders needed to be held.

In addition to AR duties, had AP duties such as:

• Posted customer payments by recording cash, checks, and credit card transactions.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Managed and responded to correspondence and inquiries from customers and vendors.

GL Duties:

• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

• Created hundreds of invoices per week for fitness equipment and cloud based products and ensured correct Bill-to, payment terms and tax rate for each.
• Followed up with customer service if any issues (such as tax rate, delivery status, or improper Bill To) arose relating to invoice creation.
• Extracted files from SAP into Excel and used Pivot Tables to create a more user friendly display to present to management on a daily basis and on a weekly call. These reports include the daily and monthly invoices reports and the pending queue.
• Worked in collaboration with customer service representatives, sales representatives, leasing managers, and after sales to provide invoices and assist the customer in whatever finance related concerns they may have.
• Processed credit memos and issued returns to the customer in a timely manner to ensure customer satisfaction.
• Assisted AR team with cash applications at month end as well as booking cash into SAP when needed.
• Part of AR / Billing team that was key in working with headquarters in Italy during the transition from BAAN to SAP.

• Used Oracle to allocate / apply more than 300 weekly invoices to their corresponding payments (ACH, Credit card, Wire, Check) and attached additional documentation when needed.
• Created vital Intercompany invoices for numerous SGS subsidiaries throughout the world.
• Ensured new customers entered into Oracle had the correct documentation and approval from management if they were high risk.

• Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
• Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.