Summary
Overview
Work History
Education
Skills
Joan Peyton
Timeline
Generic

Michael Anthony Castoro

Summary

I am a dedicated and customer-focused individual with a strong work ethic and a passion for ensuring customer satisfaction. I strive to make sure the customers and my co-workers maintain a positive attitude throughout the day . I pride myself in my work ethic, and going above and beyond the standards of the company. I am highly organized, detail-oriented and self-motivated, with excellent communication and interpersonal skills. I aim to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. I will always have the mindset that I am the face of the company and that customers should always have the best experience when they interact with me.

Overview

7
7
years of professional experience

Work History

Track Operator

K1 Speed
11.2024 - Current
  • Makes sure to stay observant and aware of surroundings when karts are going around the track.
  • Has quick reactions and great memory to ensure all karts are spaced out and properly sped up.
  • Ensures that every rider is properly secured with their seat belts.
  • Cleaned around the track to make sure every rider has a smooth drive on the track.
  • Assisted with calling up riders, helping with helmets and teaching each customer how to drive the go karts.

Doordash

Dasher
07.2020 - Current
  • Managed multiple orders simultaneously, ensuring accuracy of all orders prior to delivery
  • Provided excellent customer service and maintained a positive attitude while delivering food items to customers in a timely manner
  • Checked orders before delivery for accurate quantities and charges
  • Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations
  • Achievements/Tasks

Car Washer

Joe's Express Car Wash
03.2024 - 10.2024
  • Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
  • Greeted customers and guided cars into washing and detailing area.
  • Made sure all vacuums were cleared out and ready for customer use.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Always ready to assist customers with their vehicles in any way.
  • Enhanced customer satisfaction by providing thorough and efficient car washing services.

Trainer/Associate

Lidl
02.2021 - 10.2023
  • Company Overview: Grocery Store
  • Greeted customers, provided assistance, and answered inquiries about products and services
  • Worked collaboratively with colleagues to achieve team goals
  • Uphold a positive and respectful attitude toward coworkers and customers
  • Trained existing personnel on new or enhanced applications, products and job functions
  • Maintained up-to-date knowledge of organizational policies, procedures, and regulations
  • Achievements/Tasks

Trainer/Associate

Mcdonalds
05.2018 - 01.2021
  • Provided outstanding customer service, resulting in high levels of customer retention
  • Maintained a clean and organized workspace to uphold company standards
  • Cross-trained in multiple positions within the store as needed
  • Demonstrated excellent communication skills regarding teamwork, customer inquiries and complaints
  • Trained new employees regarding company policies and food preparation procedures
  • Achievements/Tasks

Education

High School Diploma -

Syosset High School

Associates Degree - Business

Nassau Community College
05.2023

Associate of Applied Science - Business Administration

Valencia College
Orlando, FL
06-2025

Certificate - Business Administration And Management

Five Towns College
Dix Hills NY
12-2020

Skills

  • Communication
  • Reliability
  • Attention to detail
  • Organization
  • Teamwork & Collaboration
  • Problem Solving
  • Adaptability
  • Strong work ethic
  • Customer Service
  • Relationship building

Joan Peyton

I received this award in 2016 when I was in middle school. My passion was and always has been to help others. During recess hours, I enjoyed helping around the classroom with cleanup or setup. I also loved to talk to my teachers as well as principle. From how I was raised, helping those in need is always my biggest interest. I find that my selflessness is one of the reason that I got awarded this, since aiding my school community was something I was passionate about!

Timeline

Track Operator

K1 Speed
11.2024 - Current

Car Washer

Joe's Express Car Wash
03.2024 - 10.2024

Trainer/Associate

Lidl
02.2021 - 10.2023

Doordash

Dasher
07.2020 - Current

Trainer/Associate

Mcdonalds
05.2018 - 01.2021

High School Diploma -

Syosset High School

Associates Degree - Business

Nassau Community College

Associate of Applied Science - Business Administration

Valencia College

Certificate - Business Administration And Management

Five Towns College
Michael Anthony Castoro