Michael Antonaci
San Antonio,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Associate
Costco
09.2023 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Busser/Bar Back
Stoney Point Grill
08.2019 - 01.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Inventory Control Specialist
Econo Trading Company
12.2017 - 10.2019
- Organized inventory while keeping count of what's in stock
- Managed communications with customers and handled the incoming and outgoing purchase orders and invoices
- Handled new hardware being received by unloading with a forklift.
Shift Leader/Delivery Driver
Jimmy John's Sandwiches
03.2014 - 05.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Homegoods
04.2015 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Security+ - Cybersecurity
UTSA
San AntonioHigh school or equivalent in Architecture -
Lockport Township High School East
Lockport, IL05.2014
Skills
Computer competencies
Additional Information
I am a friendly, fast, and efficient worker, who loves to get the job done. I am reliable as well as dependable when it comes to the work I do.
Timeline
Associate
Costco
09.2023 - Current
Busser/Bar Back
Stoney Point Grill
08.2019 - 01.2023
Inventory Control Specialist
Econo Trading Company
12.2017 - 10.2019
Sales Associate
Homegoods
04.2015 - 08.2017
Shift Leader/Delivery Driver
Jimmy John's Sandwiches
03.2014 - 05.2018
Security+ - Cybersecurity
UTSA
High school or equivalent in Architecture -
Lockport Township High School East
Similar Profiles
TAMANA ASHOFTATAMANA ASHOFTA
Cashier at CostcoCashier at Costco
Joseph KnutsonJoseph Knutson
Licensed Hearing Instrument Specialist at CostcoLicensed Hearing Instrument Specialist at Costco
Theresa GackleTheresa Gackle
Customer Relations at CostcoCustomer Relations at Costco
Angela LudwigAngela Ludwig
Cake Decorator at CostcoCake Decorator at Costco
Erwin ManalotoErwin Manaloto
Associate at VisionworksAssociate at Visionworks