Michael Apicella
Eurofins Microbiology
Seattle,WA
1
Certification
Program management professional with a proven track record of leading cross-functional teams to achieve program and project outcomes. Expertise in strategic planning, risk management, and navigating ambiguity to ensure impactful outcomes.
Work History
Commercial Operations Manager
- Directed cross-functional teams in multiple locations to strategize and execute the development of new product lines while enhancing current offerings.
- Led large-scale projects with hardware and software elements, managing budgets exceeding $500k and achieving 95% acceptance of deliverables.
- Conducted data analysis using Tableau and other BI platforms to uncover insights that optimized revenue and enhanced product merchandising strategies.
- Developed and deployed multivariate forecasting models to accurately predict industry market growth, achieving a 2% growth in market share.
- Streamlined onboarding procedures to reduce implementation time by 5% and increase NPS score by 4 points.
- Evaluated industry trends to inform strategic decision-making and guide market strategy development.
- Utilize AI tools to rapidly review and process multivariate data sets data to allow rapid decision making.
Operations Manager
- Executed strategic development of supply hubs and regional support agents to enhance customer satisfaction and decrease project lead times.
- Identified emerging markets and implemented market penetration projects, generating $500k in new revenue within 6 months.
- Led implementation of five regulatory projects with EHS and quality teams to secure DEA Class I accreditation while ensuring operational continuity.
Education
MBA
Bachelor of Science - Biology
Skills
Project planning
Market analysis
Business strategy
KPI tracking
Lifecycle management
Process execution and compliance
Client management
Process compliance
Cross-functional collaboration
Operational efficiency
Certification
Project Management Professional (PMP)
Timeline
Xavier University
Bachelor of Science from Biology
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Commercial Operations Manager
Eurofins Microbiology
2022 - 2026Read More
Operations Manager
Eurofins QTA
2016 - 2022Read More
Northern Kentucky University
MBA
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