Michael Aplin
Flint,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Server/Pastry Chef
Estelle Public House
05.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Increased sales significantly by upselling higher-end products to customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Director of Operations
Watershed Hospitality Group
10.2021 - 08.2022
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Monitored budget and utilized operational resources.
Director of Operations
Mac Foods Group Dba Little Caesars
11.2018 - 10.2021
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Monitored budget and utilized operational resources.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Defined, implemented, and revised operational policies and guidelines.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Restaurant General Manager
Union Joints
11.2013 - 11.2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Area Director/Startup Founder
Geoffrey's Cafe Bar
09.1990 - 05.2012
- Developed high-performing teams through strategic recruitment, training, and performance management efforts.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Expanded market presence by identifying and capitalizing on new business opportunities within the region.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented efficient inventory management systems that reduced waste while ensuring optimal product availability at all times.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
High School Diploma -
Elisabeth Ann Johnson
Mount Morris, MIMaster's Course - Leadership
University of Illinois At Chicago
Chicago, IL05.2021
Master's Course - Business And Managerial Economics
University of Michigan - Ann Arbor
Ann Arbor, MI09.2020
Skills
- Data Analysis
- Strategic Planning
- Performance Analysis
- Revenue Generation
- Staff Management
- Business Management
- Purchasing and planning
- Performance Evaluations
- KPI Tracking
- Human Resources
- Management Team Building
- Product Promotion
- Staff Scheduling
Certification
Servsafe Manager Certified
Servsafe Allergen Certified
Servsafe Covid 19 Certified
TIPS Certified
Timeline
Server/Pastry Chef
Estelle Public House
05.2023 - Current
Director of Operations
Watershed Hospitality Group
10.2021 - 08.2022
Director of Operations
Mac Foods Group Dba Little Caesars
11.2018 - 10.2021
Restaurant General Manager
Union Joints
11.2013 - 11.2018
Area Director/Startup Founder
Geoffrey's Cafe Bar
09.1990 - 05.2012
High School Diploma -
Elisabeth Ann Johnson
Master's Course - Leadership
University of Illinois At Chicago
Master's Course - Business And Managerial Economics
University of Michigan - Ann Arbor