Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Aplin

Flint,MI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Server/Pastry Chef

Estelle Public House
05.2023 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.


Director of Operations

Watershed Hospitality Group
10.2021 - 08.2022
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Monitored budget and utilized operational resources.

Director of Operations

Mac Foods Group Dba Little Caesars
11.2018 - 10.2021
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Monitored budget and utilized operational resources.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Defined, implemented, and revised operational policies and guidelines.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.

Restaurant General Manager

Union Joints
11.2013 - 11.2018
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Area Director/Startup Founder

Geoffrey's Cafe Bar
09.1990 - 05.2012
  • Developed high-performing teams through strategic recruitment, training, and performance management efforts.
  • Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
  • Expanded market presence by identifying and capitalizing on new business opportunities within the region.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented efficient inventory management systems that reduced waste while ensuring optimal product availability at all times.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

High School Diploma -

Elisabeth Ann Johnson
Mount Morris, MI

Master's Course - Leadership

University of Illinois At Chicago
Chicago, IL
05.2021

Master's Course - Business And Managerial Economics

University of Michigan - Ann Arbor
Ann Arbor, MI
09.2020

Skills

  • Data Analysis
  • Strategic Planning
  • Performance Analysis
  • Revenue Generation
  • Staff Management
  • Business Management
  • Purchasing and planning
  • Performance Evaluations
  • KPI Tracking
  • Human Resources
  • Management Team Building
  • Product Promotion
  • Staff Scheduling

Certification

Servsafe Manager Certified

Servsafe Allergen Certified

Servsafe Covid 19 Certified

TIPS Certified

Timeline

Server/Pastry Chef

Estelle Public House
05.2023 - Current

Director of Operations

Watershed Hospitality Group
10.2021 - 08.2022

Director of Operations

Mac Foods Group Dba Little Caesars
11.2018 - 10.2021

Restaurant General Manager

Union Joints
11.2013 - 11.2018

Area Director/Startup Founder

Geoffrey's Cafe Bar
09.1990 - 05.2012

High School Diploma -

Elisabeth Ann Johnson

Master's Course - Leadership

University of Illinois At Chicago

Master's Course - Business And Managerial Economics

University of Michigan - Ann Arbor
Michael Aplin