Michael Arbogast
PARTS ADVISOR
Lake Villa,IL
Summary
Skilled professional versed in stocking and selling parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Fields Volvo Of Northfield
Northfield
08.2025 - Current
- Assisted customers with parts inquiries and product availability.
- Processed customer orders accurately and efficiently in the parts department.
- Maintained organized inventory and ensured proper stock levels of parts.
- Collaborated with technicians to identify part requirements for vehicle repairs.
- Offered recommendations for suitable parts based on customer needs and vehicle models.
- Handled returns and exchanges while following company policies and procedures.
- Communicated effectively with suppliers to order special parts as needed.
- Received, examined and reshelved returned parts.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Operated forklift equipment safely for loading and unloading purposes.
Tow Truck Driver
Blue Line Towing
Skokie
04.2009 - Current
- Operated tow trucks to transport vehicles safely and efficiently.
- Communicated with dispatch to receive towing assignments and instructions.
- Inspected equipment and vehicles for safety compliance before each shift.
- Assisted customers with vehicle access and recovery during emergencies.
- Managed roadside assistance tasks, including jump-starts and tire changes.
- Adhered to traffic regulations while navigating challenging road conditions.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Utilized radios or telephones to communicate with dispatch personnel regarding job details.
Fire Technician
Dependable Fire Equipment
Waukegan
02.2013 - 06.2017
- Inspected fire protection systems for compliance and safety standards.
- Installed and tested fire suppression systems in various facilities.
- Documented service activities and maintained accurate records.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Helped keep machinery functioning properly with regular inspections and maintenance.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
Audio Technician
Redline Automotive electronics
Roselle
09.2006 - 09.2009
- Operated audio equipment for automotive electronics installations and repairs.
- Trained junior technicians on proper audio installation techniques and safety protocols.
- Install new software updates for existing audio equipment.
- Maintain accurate inventory records of all audio equipment used in productions.
- Adjust sound levels to ensure optimal sound quality during recording sessions or live performances.
- Utilized industry best practices in pulling low-voltage cabling.
- Delivered videoconference support through troubleshooting and testing.
Education
High School Diploma -
James B Conant
Hoffman Estates, IL06-2008
Skills
- Parts ordering
- Inventory management
- Product knowledge
- Computer system utilization
- Customer service
- Vehicle inspection
- Team collaboration
- Time management
- Attention to detail
Affiliations
- sports events and playing sports
- family gatherings
- travel the country
Certification
- fork lift
- commerical drivers license non CDL
References
- Florance Ramos (773)791-1209
- Garry Redig VP Fields Auto Group (847)212-9064
- Quincy (708)689-7976
- Raymond Czarnik (708)878-4577
- William Sanders (847)254-3598
References
References available upon request.
Timeline
Parts Counter Person
Fields Volvo Of Northfield
08.2025 - Current
Fire Technician
Dependable Fire Equipment
02.2013 - 06.2017
Tow Truck Driver
Blue Line Towing
04.2009 - Current
Audio Technician
Redline Automotive electronics
09.2006 - 09.2009
High School Diploma -
James B Conant
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