35+ Years in the aviation industry
Michael Arbuckle
Ashland City,TN - Tennessee
Summary
Years of study, learning, and successfully applying the highly mandated safety and operational FAA standards have produced the skillset with which I am please to share through my daily operational job performance, training, and mentoring.
My passion for adhering to all required procedures, policies, and practices is ever-present, and the desire to be as efficient as is practical periodically guides me to bring new ideas for discussion.
Overview
35
35
Work History
IATA Instructor
International Air Transport Association (IATA)
05.2008 - Current
- Authored new training course for IATA titled, Ground Handling Management.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
Senior Aviation Consultant
Solomon Airlines
02.2017 - 05.2019
- Reviewed current practices and processes in place and determined if current staff members may possibly transition to the new facility for which I was to build.
- Presented the concept of a new Operations Control Center (OCC) to the executive leadership for their approval.
- Presented the training course (of which I am the author) for advanced, tactical, flight operations management - of which selected employees would be required to satisfactorily complete.
- Presented future procedural changes to affected departments.
- Employed current I.T. employees to install and train OCC staff on the new I.T. hardware, software, and radio-telephone equipment.
- Employed local carpenters to build workstations and remodel OCC location.
- Successfully created, built, and implemented the OCC with great fanfare and appreciation.
- Mentored all OCC staff.
Director of Operations
South African Airways
08.2000 - 11.2001
- Oversaw all daily flight operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Designed, built, and implemented a Global Operations Control Center (GOCC) which highly improved operational efficiency of the airline.
- Trained all GOCC staff with updated and new practices and procedures.
- Successfully negotiated with the South African Air Traffic Control management which enables increased air traffic - in and outbound.
- Successfully negotiated with foreign governments to enable overflight, and to ensure proper equipment was available and functional at each airport the airline served.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- The terror attacks on the U.S. on 9/11/2001 ended my contract with the airline. The local government determined that WWIII was beginning and they determined they would not take part in it. Thus, all expatriates were required to return to their home country.
System OCC Operations Manager
Delta Air Lines, Inc
05.1969 - 07.2000
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring and training of new management staff to fulfill operational requirements.
- Developed and presented training course to all operational management personnel.
- Team member of the design, building process, and the implementation of the first Operations Control Center ever built (1994), currently a global airline operations requirement.
- Along the way - - FAA FAR 121 licensed Aircraft Dispatcher, Line Check Dispatcher, Manager of Training, Manager of Standards and Compliance, Operations Manager.
Education
No Degree - Business Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN12.1973
Skills
- Aviation Practices, Requirement, Procedures
- Team Member
- Respectful
- Good Listener
- Strong Written and Spoken Communication Skills
- Public Speaking
- Class Instruction
- Understanding of learning styles
Timeline
Senior Aviation Consultant
Solomon Airlines
02.2017 - 05.2019
IATA Instructor
International Air Transport Association (IATA)
05.2008 - Current
Director of Operations
South African Airways
08.2000 - 11.2001
No Degree - Business Management
Indiana University - Purdue University Indianapolis
System OCC Operations Manager
Delta Air Lines, Inc
05.1969 - 07.2000
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