Michael Arias
Gaithersburg,MD
Summary
Dynamic and results-driven professional with extensive experience at Wonderly Lights of Montgomery County & Mosquito Joe. Proven track record in enhancing customer satisfaction through effective outdoor installations and field supervision. Recognized for mentoring staff and ensuring worksite safety, demonstrating strong leadership and attention to detail in all projects.
Knowledgeable Lead Installer seeking to leverage extensive hands-on experience in complex installation projects. Proven track record of successfully leading teams to complete high-quality installations on time. Demonstrated expertise in troubleshooting and problem-solving, ensuring seamless project execution.
Overview
4
4
years of professional experience
Work History
Lead Installer
Wonderly Lights of Montgomery County
10.2022 - Current
- Improved customer satisfaction by providing quality and accurate installations.
- Trained and mentored junior installers, enhancing team performance and skill development
- Provided on-site supervision, ensuring proper adherence to safety regulations and top quality services.
- Reduced downtime for clients by diagnosing issues with faulty wiring or connections and implementing effective solutions.
- Responsible for installing & leading on various types of installs, Landscape lighting, Permanent exterior LED lighting & holiday lighting.
- Responsible for overseeing safety on all install methods such as using extension ladders and boom lifts correctly, As well with all types of roof installs.
- Utilized hammers, saws, measuring tapes, hand tools and hand drills to complete projects.
- Prepared trucks & trailers with all needed supplies to complete each individual customers service
Lead Technician
Mosquito Joe
05.2021 - Current
- Recognized as a top performer among peers & managers due to outstanding productivity levels and commitment to excellence.
- Improved customer satisfaction by addressing and resolving service issues promptly and professionally.
- Maintained accurate records of vehicles registration, insurance policies, maintenance logs, and other documentation for easy access during inspections.
- Trained new hires, resulting in stronger staff development and increased productivity
- Maintained & Managed all warehouse needs, Ranging from accurate inventory counts to restocking all routes with necessary supplies for upcoming days.
- Arrived early to open & monitor daily operations and routes to resolve issues, as well to follow up with specific route assignments to service customers per company standards and agreements.
General Laborer
Zelaya General Contractors
03.2021 - 05.2021
- Maintained clean and organized worksites, minimizing hazards and maintaining a safe working environment.
- Cleaned and maintained tools, equipment and worksites.
- Assisted in the setup and teardown of construction sites, ensuring compliance with safety protocols.
- Assisted senior installers with correct tools needed to complete the customers service.
Education
GED -
Colonel Zadok Magruder High School
Gaithersburg, MD02-2025
Skills
- Field supervision
- Attention to detail
- Positive attitude
- Customer satisfaction
- Outdoor installations
- Worksite safety
- All-weather worker
- Roof installations
- Customer service
- Always willing to learn
- Team player
- Careful listener
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Fishing
- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
- Gym Workouts
- Backpacking and Hiking
- Cooking
- Reading
- High-Intensity Interval Training
- learning new things
- Reading
Timeline
Lead Installer
Wonderly Lights of Montgomery County
10.2022 - Current
Lead Technician
Mosquito Joe
05.2021 - Current
General Laborer
Zelaya General Contractors
03.2021 - 05.2021
GED -
Colonel Zadok Magruder High School
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