Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Michael Armeno-Bailey

Killeen,TX

Summary

Dependable and adaptable team player with experience in customer service and military operations. Skilled in problem-solving and effective communication, contributing to seamless teamwork and enhanced guest satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

United State Army

Department Of Defence
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Server

54th Street Bar And Grill
05.2022 - 10.2022
  • Provided exceptional customer service by promptly addressing guest needs and inquiries.
  • Collaborated with kitchen staff to ensure timely delivery of orders and optimal food quality.
  • Trained new servers on menu items, service protocols, and POS systems for improved efficiency.
  • Managed multiple tables effectively during peak hours, ensuring consistent guest satisfaction.

Host

Longhorn Steakhouse
03.2021 - 04.2022
  • Greeted and seated guests, ensuring optimal dining experience.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Coordinated with kitchen staff to relay special requests and dietary needs.
  • Facilitated communication between guests and service team to enhance satisfaction.

Education

High School Diploma -

Weiss High School
Pflugerville, TX
05-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Organization and time management

Accomplishments

    Received a Army Accommodation Medal for excellent service.

Certification

  • medical life savers Training - 20 November 2023

Interests

  • Documenting and sharing travel experiences
  • Community Cleanup
  • Food Tourism
  • Playing Sports
  • Reading
  • Volunteer Travel
  • skateboarding

Timeline

United State Army

Department Of Defence
11.2022 - Current

Server

54th Street Bar And Grill
05.2022 - 10.2022

Host

Longhorn Steakhouse
03.2021 - 04.2022

High School Diploma -

Weiss High School
Michael Armeno-Bailey