MICHAEL ARMSTRONG
PHILADELPHIA,PENNSYLVANIA
Summary
Dedicated, organized, results driven and focused Customer Support/Client Interactive professional, with years of diverse experience in working collaboratively to exceed expected results, exceptional critical thinking skills and a documented reputation for prioritizing and working well under pressure.
Overview
8
8
years of professional experience
Work History
Environmental Services Housekeeper/Floor Technician
Temple University Hospital
Philadelphia, PA
08.2018 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Documented and reported necessary facility and building repairs observed.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Operated buffers and burnishers to clean and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Quietly waxed, buffed and vacuumed floors
- Used equipment to clean and maintain hardwood, ceramic, and laminate floors.
Custodial 2/ Environmental Services Associate
Aramark Custodial Services /Temple University
Philadelphia, Pennsylvania
05.2016 - 06.2024
- Completed floor maintenance projects: scrubbing, removal of floor finishes and refinishing
- Completed carpet maintenance: spot cleaning, shampooing, and extracting
- Maintained equipment, documented repairs needed and reported equipment repair needs
- Documented furniture and building repair needs as observed
- Ensured environmental safety during emergency response related to duties and responsibilities
- Responsible for biohazard cleaning and infectious waste removal
- Worked collaboratively with management team to complete projects as requested.
Sanitation Worker
QSI SANITATION (Quality Service Integrity)
Hatfield, Pennsylvania
12.2016 - 05.2017
- Responsible for the disassembling and thorough cleaning of equipment in accordance with Hatfield Corporation and USDA standards
- Maintained housekeeping in assigned and adjoining work areas in accordance with facility compliance standards
- Adhered to all processes and procedures to ensure individual safety and safety of the work environment.
Plumbers Helper
ENERGY COORDINATING AGENCY
Philadelphia, Pennsylvania
07.2016 - 12.2016
- Responsible for accurate pipe and material measurements and computations for pipe cutting and fitting
- Maintained hand tools, safety equipment and ensured safety of the working environment
- Repaired various piping and replaced components such as washers, gaskets, and filters
- Studied plans and inspected structures to assess material and equipment needs
- Established sequence of pipe installations and planned installations around obstructions such as electrical wiring
- Communicated with customers, offered problem resolution, and completed appropriate follow-up.
Education
Energy Coordinating Agency
Philadelphia, Pennsylvania01.2016
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Connection Training Services
Philadelphia, Pennsylvania01.2016
Skills
- Infection Control
- Commercial equipment operations
- Room preparation
- Waste Management
- Building Maintenance
- Chemical Handling
- Floor Care/ Maintenance
- Customer Service
Timeline
Environmental Services Housekeeper/Floor Technician
Temple University Hospital
08.2018 - Current
Sanitation Worker
QSI SANITATION (Quality Service Integrity)
12.2016 - 05.2017
Plumbers Helper
ENERGY COORDINATING AGENCY
07.2016 - 12.2016
Custodial 2/ Environmental Services Associate
Aramark Custodial Services /Temple University
05.2016 - 06.2024
Energy Coordinating Agency
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Connection Training Services