Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Arnold

Warm Springs,VA

Summary

Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Operations Manager

Absolute Hotshot Solutions
11.2022 - Current
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Industrial Maintenance Mechanic

Andersen Windows & Doors
01.2019 - 11.2022
  • Reduced downtime with proactive monitoring of equipment performance and scheduling routine maintenance tasks.
  • Collaborated with engineering team to implement new equipment installations, ensuring proper alignment and functionality.
  • Assisted in maintaining inventory of spare parts and tools, minimizing delays due to lack of necessary resources for repairs.
  • Maintained accurate records of all maintenance activities performed, providing valuable data for future planning purposes.
  • Implemented preventative measures against potential hazards including electrical fires or chemical spills through diligent inspection routines.
  • Performed upgrades on existing machinery to meet evolving industry standards and increase operational efficiency.
  • Operated hoists, cranes and power tools to disassemble devices and remove defective parts.
  • Utilized troubleshooting tools and schematics to identify parts needing repair.
  • Performed regular inspections and regularly lubricated machinery.
  • Performed root-cause analysis on defective components, disassembling them to identify issues and completing necessary repairs.

Fleet Maintenance Coordinator

Liberty Oilfield Services
02.2018 - 12.2018
  • Developed strong working relationships with vendors, negotiating favorable pricing on parts and services without compromising quality.
  • Ensured timely completion of repairs through consistent follow-up with technicians, minimizing delays in returning vehicles to active duty.
  • Established clear communication channels with operational teams, keeping them informed of maintenance schedules and any potential disruptions to their workflow.
  • Conducted regular audits of maintenance records, identifying discrepancies and addressing any gaps in documentation processes.
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.

Project Manager

American Intergrated Security Group
05.2013 - 02.2018
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status ensuring transparency and alignment with objectives.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.

Telecommunications Tower Foreman

SRX Tower
12.2012 - 05.2013
  • Enhanced safety standards by conducting regular equipment inspections and enforcing strict adherence to safety guidelines.
  • Ensured timely completion of projects by creating detailed schedules and delegating tasks to appropriate team members.
  • Ensured compliance with local regulations by staying up-to-date on industry changes and adjusting company policies accordingly as needed for legal alignment purposes.
  • Tracked company trucks, safety kits, test equipment and supplies.
  • Optimized crew productivity through the implementation of efficient work methods and continuous improvement initiatives.
  • Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
  • Performed tower construction at heights of 300+ feet while maintaining focus on safety.
  • Created and maintained daily and weekly reports for upper management.

Millwright Technician

Mortenson Construction
10.2011 - 12.2012
  • Optimized production processes with the installation of new machinery and equipment upgrades.
  • Ensured compliance with industry standards and regulatory requirements through meticulous documentation of work processes and procedures.
  • Used hoisting and rigging equipment to move heavy machinery and equipment.
  • Adhered to all workplace safety policies, regulations and compliances.
  • Aligned and leveled machines using precision measuring instruments to avoid unnecessary wear and tear.
  • Maintained mechanical, electrical and pneumatic systems to keep systems working together correctly.
  • Installed stationary industrial machinery and mechanical equipment according to layout plans.
  • Documented repairs and maintenance activities to create reports for management.

Floor Manager/Sales Associate

Crain Automotive Group
11.2007 - 10.2011
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
  • Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
  • Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
  • Managed team of 10-12 employees
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cable /Phone Construction Contractor

AT&T-Time Warner- Suddenlink
01.2004 - 10.2007
  • Enhanced safety standards with regular site inspections, employee training, and adherence to OSHA guidelines.
  • Boosted client satisfaction through consistent communication, addressing concerns promptly, and delivering high-quality workmanship.
  • Collaborated with architects and engineers to develop effective construction plans that met design specifications.
  • Maintained positive relationships with local authorities by ensuring compliance with building codes, permits, and regulations.
  • Conducted boring and trenching operations, Installing of cable and fiber optic lines
  • Worked with customers and land owners to ensure compliance with right of way operations
  • Adhered to codes and regulations in planning and construction phases for full project compliance.

Education

License - CDL

CDL Drivers School
Dallas, TX
2022

Certification -

OSHA 10 OSHA 30
2012

Certification -

Comp/ Tower Climbing Certification
2011

High School Diploma -

Senatobia Jr Sr High School
Senatobia, MS
1990

Skills

  • Data Analysis
  • Organizational Management
  • Company Safety Policies
  • Tower Mapping
  • Incidents Management
  • Work Flow Planning
  • Commercial Construction Experience
  • Schematic Interpretation
  • Team Training and Development
  • Regulatory Compliance

Timeline

Operations Manager

Absolute Hotshot Solutions
11.2022 - Current

Industrial Maintenance Mechanic

Andersen Windows & Doors
01.2019 - 11.2022

Fleet Maintenance Coordinator

Liberty Oilfield Services
02.2018 - 12.2018

Project Manager

American Intergrated Security Group
05.2013 - 02.2018

Telecommunications Tower Foreman

SRX Tower
12.2012 - 05.2013

Millwright Technician

Mortenson Construction
10.2011 - 12.2012

Floor Manager/Sales Associate

Crain Automotive Group
11.2007 - 10.2011

Cable /Phone Construction Contractor

AT&T-Time Warner- Suddenlink
01.2004 - 10.2007

License - CDL

CDL Drivers School

Certification -

OSHA 10 OSHA 30

Certification -

Comp/ Tower Climbing Certification

High School Diploma -

Senatobia Jr Sr High School
Michael Arnold