Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL A. ROJAS

Selma

Summary

Logistics professional with extensive experience at Acme Truck Line Inc., specializing in safety compliance and budget management. Demonstrated success in contract negotiation and staff supervision, resulting in improved operational efficiency and customer satisfaction. Skilled in implementing innovative strategies that enhance performance and reduce costs while promoting teamwork.

Overview

19
19
years of professional experience

Work History

Terminal Manager/Logistics/Dispatch Manager

Acme Truck Line Inc.
San Antonio
09.2020 - Current
  • Developed safety protocols to ensure compliance with OSHA regulations and company policies.
  • Assisted in developing budgets for each department within the terminal facility.
  • Negotiated contracts with vendors for supplies needed at the terminal.
  • Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
  • Maintained accurate records of all incoming and outgoing shipments for proper documentation.
  • Monitored customer satisfaction levels through regular surveys and feedback sessions.
  • Conducted research into new products or services that could benefit the terminal operations.
  • Resolved conflicts between customers or other stakeholders in an efficient manner.
  • Directed the unloading and loading of cargo from vessels and trucks according to established procedures.
  • Reviewed invoices from vendors to ensure accuracy before payment was made.
  • Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
  • Organized training programs for employees regarding safety protocols, customer service techniques.
  • Implemented strategies to optimize efficiency across all departments while minimizing costs.
  • Maintained communication with suppliers concerning delivery schedules, product availability.
  • Coordinated with maintenance personnel to address any equipment issues in a timely manner.
  • Managed daily operations of the terminal, including staff scheduling and inventory management.
  • Ensured compliance with local, state, federal, and international laws governing maritime transportation.
  • Developed strategies to maximize production and reduce costs.
  • Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle, and industrial accident reports and assisted in investigations as necessary.
  • Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to affect maximum efficiency and savings on deliveries.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Dispatched drivers and tracked on-time deliveries.
  • Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Identified opportunities to reduce cost and improve productivity.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Created and enforced policies and procedures for entire logistics team.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Coordinated with other departments to ensure timely delivery of goods and services.
  • Served as primary contact for external vendors providing transportation services.
  • Implemented safety protocols such as random drug testing programs for employees operating commercial vehicles.
  • Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
  • Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
  • Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
  • Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
  • Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
  • Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
  • Created reports detailing fleet utilization, costs per mile, hour, load, employee productivity metrics.
  • Oversaw the onboarding process for new drivers; conducted interviews, reviewed background checks and ensured completion of required documents prior to hire date.
  • Trained new dispatch staff on company policies, software, and best practices for effective dispatch management.
  • Managed budget for the dispatch department, including forecasting and cost control measures.
  • Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
  • Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
  • Negotiated contracts with vendors and suppliers to reduce costs and improve service quality.
  • Completed human resources duties by hiring, terminating and conducting performance reviews and onboarding classes.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Prepared daily work and run schedules.
  • Advised personnel about accidents, weather conditions or other hazards.

Iron Coordinator Supervisor

NexTier Oilfield Solutions
Pleasanton
01.2018 - 04.2020
  • Provide support for all company Frac crews throughout North America.
  • Scheduling and planning for crews to stay in compliance with company SOP.
  • Monitor employee compliance with company policies and procedures.
  • Training employees on job responsibilities along with company policies and procedures.
  • On call 24 hours 7 days a week for support.
  • Responsible for planning and implementing all activities related to iron in support of company fracturing activities.
  • Organizing and Maintaining inventory control per company procedure.
  • Multitasking and have strong organizational skills.
  • Produce weekly reports that include, but not limited to, audits preformed with detailed information on compliance and certification of product.
  • Adjust manpower level based on workload.
  • Meeting and Exceeding monthly and annual GOALS.
  • Supervise loading/unloading of trucks/trailers per DOT and FMCSA Regulations.
  • Perform quality functions.
  • Adhere to all Policies, work procedures, Safety, etc.
  • Maintain an orderly and clean facility in compliance with state and federal regulations.
  • Complete all paperwork associated with job responsibilities.
  • Responsible for the safety of other employees and the prevention of damage to operating equipment.
  • Maintain statistical and financial records.
  • Track the movement of the iron on the computer system and prepare the proper paperwork for shipment and tracking.
  • Operate forklift to load and unload trucks and trailers.
  • Enforce Company purchasing policies and inventory reporting.

Regional Recruiting Manager

PASCHALL TRUCK LINES (PTL)
Murray
04.2016 - 01.2018
  • Develop and maintain strong lasting professional relationships with Colleges and Schools.
  • Strong strategic skills used when scheduling school visits to ensure quantity and quality of potential recruits are available while maintaining a minimum cost per hire average.
  • Meeting and exceeding weekly and monthly goals.
  • Participate in School/College recruiting, job fairs, and other recruiting activities.
  • Complete daily reports on all School/College visits in TenStreet.
  • Strong people management skills and a passion for employee development.
  • Strong ability to multi-task in a fast pace environment.
  • Excellent writing and verbal communication skills.
  • Dependable and punctual.

Lease Purchase Driver

WESTERN FLYER EXPRESS
Oklahoma City
09.2015 - 10.2015
  • Load and deliver products throughout Texas, Oklahoma and Colorado using a 53' dry van trailer.
  • Inspection of all licensing, equipment of both trucks and trailers in order to maintain compliance with all Federal and State Regulations.

CDL Truck Driver

Various
Corpus Christi, Texas
07.2015 - 08.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Filled out load paperwork and DOT-mandated log books.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Kept detailed records of deliveries and money received from customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Hot Shot Driver/ Iron Coordinator

C&J ENERGY SERVICES
Robstown
06.2013 - 05.2015
  • Produce weekly reports that include, but not limited to, audits preformed with detailed information on compliance and certification of product.
  • Inspection of all licensing, equipment of both trucks and trailers in order to maintain compliance with all Federal and State Regulations.
  • Inventory control and Shipping and receiving.
  • Strong ability to multi-task in a fast pace environment.
  • Travel to locations and conduct Audits on Iron to make sure all Iron on location was in compliance and not expired from the certification date.
  • Inspect Fluid ends to determine failure and see if fluid end can be rebuilt or scraped.
  • Operate forklift to load and unload trucks and trailers.
  • Assist in planning projects to keep all team members and 3rd party contractors the needed supplies and inventory to provide the best customer services possible.
  • Managing time to make sure all crews have current certified iron by traveling to each location to give a monthly audit.
  • Receive new iron purchased and verify all S/N's and quantities match paperwork.
  • Conduct monthly audits with corporate employees making sure all counts are correct.
  • Conduct weekly safety meetings for my team members along with the 3rd party company employees that certify our iron.
  • Direct link to Supervisors and Manager for all and any Customer orders or iron request.
  • Dispatching Drivers.
  • On call 24hrs a day/ 7 days a week.

Terminal Manager/ Logistics/ Dispatch

ACME TRUCK LINE INC.
Corpus Christi
08.2006 - 05.2013
  • Managed trucking terminal operations, including interviews, background checks, and drug testing compliance.
  • Developed safety protocols to ensure compliance with OSHA regulations and company policies.
  • Negotiated contracts with vendors for supplies needed at the terminal.
  • Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
  • Resolved conflicts between customers or other stakeholders in an efficient manner.
  • Implemented strategies to optimize efficiency across all departments while minimizing costs.
  • Organized training programs for employees regarding safety protocols, customer service techniques.
  • Assisted in developing budgets for each department within the terminal facility.
  • Ensured compliance with local, state, federal, and international laws governing maritime transportation.
  • Developed marketing plans designed to increase traffic at the terminal facility.
  • Participated in meetings with port authorities regarding upcoming projects or initiatives affecting the terminal operations.
  • Maintained communication with suppliers concerning delivery schedules, product availability.
  • Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
  • Coordinated with maintenance personnel to address any equipment issues in a timely manner.
  • Conducted research into new products or services that could benefit the terminal operations.
  • Provided technical guidance on vessel arrival times and departure times to staff members as needed.
  • Monitored customer satisfaction levels through regular surveys and feedback sessions.
  • Directed the unloading and loading of cargo from vessels and trucks according to established procedures.
  • Maintained accurate records of all incoming and outgoing shipments for proper documentation.
  • Reviewed invoices from vendors to ensure accuracy before payment was made.
  • Managed daily operations of the terminal, including staff scheduling and inventory management.
  • Analyzed data accuracy in fleet management databases and implemented internal controls to reduce errors.
  • Dispatched drivers and tracked on-time deliveries.
  • Monitored budget and operating metrics to incorporate improvement processes to increase performance.
  • Used database to maintain and oversee company fuel and mobile communications programs.
  • Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
  • Facilitated dispatch support to manage emergencies while supporting operational efficiency.
  • Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
  • Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to affect maximum efficiency and savings on deliveries.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Developed strategies to maximize production and reduce costs.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
  • Supervised worker efficiency and rectified issues with performance.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Established transportation cost standards and economical shipping practices.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Handled departmental scheduling to maintain proper staffing for shifts.

Education

Class A CDL -

Del Mar Transportation
Corpus Christi, Texas
01.1999

High School -

Flour Bluff High School
Corpus Christi, Texas
01.1996

Skills

  • Safety compliance
  • Budget management
  • Contract negotiation
  • Staff supervision
  • Inventory control
  • Customer satisfaction
  • Safe transportation
  • OSHA regulations

References

References provided upon request

Timeline

Terminal Manager/Logistics/Dispatch Manager

Acme Truck Line Inc.
09.2020 - Current

Iron Coordinator Supervisor

NexTier Oilfield Solutions
01.2018 - 04.2020

Regional Recruiting Manager

PASCHALL TRUCK LINES (PTL)
04.2016 - 01.2018

Lease Purchase Driver

WESTERN FLYER EXPRESS
09.2015 - 10.2015

CDL Truck Driver

Various
07.2015 - 08.2020

Hot Shot Driver/ Iron Coordinator

C&J ENERGY SERVICES
06.2013 - 05.2015

Terminal Manager/ Logistics/ Dispatch

ACME TRUCK LINE INC.
08.2006 - 05.2013

Class A CDL -

Del Mar Transportation

High School -

Flour Bluff High School

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