Michael Arutyunov
Beaverton
Summary
Dynamic and results-driven professional with a strong background in customer service and cash handling at Dutch Bros Coffee. Recognized for exceptional teamwork and conflict resolution skills, consistently enhancing customer satisfaction. Proven ability to thrive under pressure while maintaining a professional appearance and delivering efficient service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
PCC Mens Basketball Game Crew
Portland Community College Athletics
Portland
11.2025 - Current
- Game Operations Staff, PCC Men’s & Women’s Basketball
- Operate shot clock and game timing equipment during live games with accuracy
- Coordinate with referees, coaches, and table crew to ensure rule-compliant timing
- Assist with pre-game setup, score table organization, and post-game breakdown
- Trusted for reliability, professionalism, and strong performance under pressure
- Support smooth game-day operations through teamwork and attention to detail
Barista
Dutch Bros Coffee
Hillsboro
09.2025 - Current
- Delivered fast, friendly service in a high-volume environment while preparing customized drinks accurately
- Managed cash handling, order taking, and maintained a clean, organized stand
- Handled rush periods and long lines with speed, accuracy, and professionalism
- Built rapport with customers, remembering regular orders to enhance satisfaction
- Recognized for reliability, strong work ethic, and teamwork
- Supported shift efficiency by communicating clearly and assisting wherever needed
Volunteer Coaching
Century High School Basketball
Hillsboro
06.2023 - 12.2025
- Officiated youth games.
- Tracked players' skills, hard work, and dedication.
- Aimed to help young players develop their skills, knowledge, and passion for the game while fostering a positive and supportive team environment.
- Received the Oregon Promise Grant to help pay for Community College.
- Received a few varsity letters.
- Received a name plaque in the Century High School Hall of Fame for basketball for having the most inspirational story.
- Maintained strong academic performance while working two jobs.
- Progressed through prerequisite coursework toward the Business Transfer Degree.
- Demonstrated commitment to long-term education goals, including transferring to a university and pursuing graduate studies.
- Actively building skills in writing, communication, business fundamentals, and digital tools used in modern business programs.
- Developed time-management and self-discipline through balancing school and work.
Cashier
Target
Hillsboro
09.2023 - 10.2025
- Greeted customers warmly as they approached the checkout.
- Answered any questions customers might have about products, store policies, or services.
- Resolved customer complaints or issues promptly and politely.
- Kept the cash register area clean and organized.
Cashier
Burlington Stores
Hillsboro
07.2025 - 08.2025
- Processed customer transactions efficiently at retail checkout, ensuring accuracy in payments.
- Maintained balanced cash drawer at end of shifts to uphold financial integrity.
- Assisted customers with product inquiries and guided store navigation effectively.
- Handled returns and exchanges in compliance with store policies to enhance customer satisfaction.
- Uphold cleanliness and organization in checkout area and adjacent spaces for optimal shopping experience.
- Operated cash register accurately, processing payments via cash, check, credit card, gift card, or automatic debit.
Education
Business Transfer Student - Business
PCC
Portland, OR06.2027
Business Focused Student - Business
Century High School
Hillsboro, OR06-2025
Skills
- Customer service
- Cash handling
- Time management
- Point of sale
- Conflict resolution
- Team collaboration
- Product knowledge
- Heavy lifting
- Food safety practices
- Professional appearance
- Dishwashing
- Guest service management
- Efficient table clearing
- Salesmanship
- Conflict resolution / de-escalation
- Professional phone etiquette
- Multitasking
- Following procedures and scripts
Languages
English
Full Professional
Russian
Limited
Spanish
Limited
Accomplishments
3.6+ GPA at Portland Community College
Timeline
PCC Mens Basketball Game Crew
Portland Community College Athletics
11.2025 - Current
Barista
Dutch Bros Coffee
09.2025 - Current
Cashier
Burlington Stores
07.2025 - 08.2025
Cashier
Target
09.2023 - 10.2025
Volunteer Coaching
Century High School Basketball
06.2023 - 12.2025
Business Transfer Student - Business
PCC
Business Focused Student - Business
Century High School