Customer Accounts Manager
Aarons Sale And Lease
10.2010 - Current
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Evaluated customers' potential needs to make appropriate recommendations.
- Performed duties and provided service in accordance with established operating procedures and company policies.
