Michael A. Straughter
Porter
Summary
Dynamic Field Service Engineer with Swisslog Logistic, adept at enhancing operational efficiency through innovative problem-solving. Proficient in Python and experienced in Agile methodologies, I excel in delivering exceptional customer support and maintaining automated systems, ensuring seamless functionality and client satisfaction. Passionate about leveraging technology to drive results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Swisslog Logistic
Newport News
03.2016 - Current
- Executed telephone and on-site customer field support for automated systems.
- Maintained, repaired, and upgraded a customer base of installed automated equipment.
- Applied problem-solving skills to ensure operational efficiency.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH08-2025
Skills
- Python
- Java
- C
- HTML and CSS
- JavaScript
- SQL and NoSQL
- Version control with Git
- Continuous integration with Jenkins
- Windows and Linux operating systems
- Agile methodologies
- Scrum framework
Affiliations
- Member, Association for Computing Machinery (ACM)
- IEEE Computer Society
Certification
- Certified in Software Testing and Automation
- Licensed Journeyman Electrician
Additional Information
Strong analytical and problem-solving skills., Excellent communication and teamwork abilities., Proactive and eager to learn emerging technologies.
Projects
Capstone Project: Full Stack Web Application, Developed a full-stack web application that streamlined user interactions and data management. Implemented responsive design and optimized for performance. Data Analytics Internship, Conducted data analysis and visualization for business insights using Python and R. Presented findings to improve decision-making processes.
Coursework
- Programming Languages (CS 210)
- Operating Platforms (CS 230)
- Software Development Lifecycle (CS 250)
- System Analysis and Design (CS 255)
- Data Structures and Algorithms: Analysis and Design (CS 300)
- Software Security (CS 305)
- Software Testing and Automation (CS 320)
- Client/Server Development (CS 340)
- Full Stack Development I & II (CS 465 & CS 470)
References
References available upon request.
Timeline
Field Service Engineer
Swisslog Logistic
03.2016 - Current
Bachelor of Science - Computer Science
Southern New Hampshire University
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