• Managed the operations of five cross docks, facilitating partnerships with more than 50 clients
• Guided, motivated, and empowered more than 60 colleagues to excel in their roles, fostering continuous development while maintaining strict compliance with established procedures.
• Led team members when necessary, commending and promoting positive actions to encourage consistent performance and redirecting actions to prevent underperformance, resulting in an 80% enhancement in punctuality of deliveries.
• Successfully tracked process metrics and provided regular reports on program status, resulting in a 20% cost reduction equating to $10k saved weekly
• Directed a team of 25 members in efficiently unloading, sorting, and loading over three thousand parcels every night.
• Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
• Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
• Performed manual handling tasks efficiently in a fast-paced environment while maintaining safety standards.
• Utilized Ergo Carts to streamline the process of handling and organizing flat mail.
• Supported 30 team members in managing high-volume periods, effectively reducing delays in mail distribution by 45%.
• Implemented quality control procedures for proper packaging materials usage, minimizing waste while maintaining protection of mailed items.
• Spearheaded successful fiscal management of Navy and Marine Corp fundraising initiatives, securing over $500k each year to enhance support for a large-scale workforce of 700k+.
• Managed the training programs for over 68,000 personnel including military staff and civilian employees across the U.S Atlantic Fleet's operating forces.
• Managed information update process for 54,000 team members in the secure training database, guaranteeing course requirements were met
• Developed and delivered training sessions on cultural awareness and sensitivity for employees
• Played a key role in coordinating and implementing command's diversity initiatives through efficient execution of diverse administrative duties.
Warehouse Safety
Staff Training and Development
Warehouse Management
Operations Management
MS Office Suite
OSHA Regulations
Regulatory Compliance
Problem-Solving
Critical Thinking
Excellent Communication
Organizational Skills
Seasoned leader experienced in formulating strategies for minimizing logistical supply chain costs. Documented success identifying measures to reduce transport time and save on transportation costs. Astute in shipping laws and regulations, assessing financial impacts of regulatory changes and obtaining permits for transporting hazardous materials. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.