Michael Atole
Artesia,NM
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
General Manager
Aaron's Sales And Lease
Artesia, NM
12.2021 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Customer Account Manager
Aaron's Sales And Lease
Artesia, NM
07.2019 - 12.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Evaluated customers' potential needs to make appropriate recommendations.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Drafted letters, charts and financial reports to keep staff informed of progress.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Rigger
Wilbanks Trucking Services
Artesia, NM
11.2017 - 07.2019
- Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
- Worked at heights and in confined spaces without difficulty.
- Rigged for heavy lifts according to blueprint requirements.
- Secured safety equipment and always used gear according to requirements.
- Communicated with equipment operators to accomplish smooth and efficient transports.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Mobilized and tore down rigs according to safety regulations.
- Anchored pieces to fixed structures with bolts and clamps.
Security Officer
Excel Security
Artesia, NM
01.2017 - 11.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Moved throughout facility and among customers to remain aware of developing security situations.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Supervised creation and validation of anti-terrorism plans on all ships.
Cashier
Alsups
Artesia, NM
05.2016 - 01.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Artesia High School
Artesia, NM05.2016
Skills
- Mathematical Calculation and Reasoning
- Human Resources Oversight
- Cost Management
- Business Management Principles
- Sales Activities
- Accounting Techniques
- Customer Service
- Department Oversight
- Business Leadership
- Management Team-Building
- Sales Tracking
- Sales Promotion
- Hiring and Onboarding
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Timeline
General Manager
Aaron's Sales And Lease
12.2021 - Current
Customer Account Manager
Aaron's Sales And Lease
07.2019 - 12.2021
Rigger
Wilbanks Trucking Services
11.2017 - 07.2019
Security Officer
Excel Security
01.2017 - 11.2017
Cashier
Alsups
05.2016 - 01.2017
High School Diploma -
Artesia High School
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