Michael Atwell
Panama City
Summary
Experience in leadership and management. Demonstrates strong skills in customer service, training, and supervision, with a proven track record in handling significant issues. Adept at maintaining compliance, safety, and quality assurance, while effectively mentoring and developing team members.
Overview
6
6
years of professional experience
Work History
Maintenance Technician
Emerald Coast Behavioral Hospital
09.2024 - Current
- Diagnosed and repaired issues in patient care areas, enhancing safety and comfort.
- Assisted with plumbing repairs, minimizing downtime and improving facility operations.
- Implemented preventive maintenance schedules to extend equipment lifespan and reduce emergency repairs.
- Led initiatives to upgrade facility systems, resulting in enhanced operational performance and reliability.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Maintenance lead
Vacasa
01.2023 - 08.2024
- Coordinate maintenance schedules and tasks - Proficient in troubleshooting - Resolved complex technical problems - Increased team productivity
- Analyze maintenance data to identify trends and optimize processes. Develop predictive maintenance models for proactive issue resolution.
- Supervised daily maintenance operations to ensure optimal performance of rental properties.
- Trained and mentored team members on safety protocols and maintenance best practices.
Assistant Inventory Manager
Trulieve
10.2022 - 10.2023
- Enhanced inventory accuracy by organizing items based on demand and quantity.
- Optimized inventory processes to align supply with budget and space constraints.
- Maintained quality standards through collaboration with purchasing and production teams.
- Oversaw delivery operations involving over 1,000 items effectively and efficiently.
- Updated records regularly to reflect information, shortages, and discrepancies.
Delivery Assistant Manager
Trulieve
03.2020 - 10.2022
- Collaborated with store manager to direct and delegate work assignments and verify execution of plans and strategies across store
- Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers
- Evaluated performance of associates and mentored underperforming employees on ways to improve
- Handled losses, employee behavioral issues, customer complaints, and other significant issues
- Assisted General Manager in administering policies and practices in areas such as compliance, safety, and quality assurance
- Stayed current with all store initiatives and communications, sharing with associates as required
- Maintained focus on promoting and driving sales, including execution of next season planning.
Consultant/Coordinator
Trulieve
03.2020 - 10.2022
- Providing information to better assist patients to obtain the product that best suits their needs, managed and made schedules for delivery routes
- Able to manage and resolve issues that arise, laid out consulting services governing orders, activities, schedules and employee performance
- Oversaw and supervised consultant teams.
Construction Worker
Craftsman JR Kent
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Inventory Specialist
Kilwins Chocolates & Ice Cream
- Established trust and credibility with clients through consistent integrity.
- Constructed buildings and products aligned with precise design specifications.
- Fostered collaboration among artists and departments, enhancing future opportunities.
- Trained new hires on processes, product knowledge, and customer engagement techniques.
- Implemented up-selling strategies, driving accessory and complementary product sales.
- Monitored sales, returns, and inventory to ensure accurate record-keeping.
Pizza Chef
Red Elephant Pizza & Grill
- Enhanced customer experience by effectively communicating special dietary needs.
- Reduced customer wait times through batch cooking popular menu items.
- Boosted customer satisfaction by delivering high-quality food and timely service.
Education
Associate - Recording Engineer
Full Sail University
OrlandoAssociate - Music Production
Full Sail University
OrlandoSkills
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Leadership
- Teamwork
- Scheduling
- Supervision
- Sales
- Attention to detail
- Training
Timeline
Maintenance Technician
Emerald Coast Behavioral Hospital
09.2024 - Current
Maintenance lead
Vacasa
01.2023 - 08.2024
Assistant Inventory Manager
Trulieve
10.2022 - 10.2023
Delivery Assistant Manager
Trulieve
03.2020 - 10.2022
Consultant/Coordinator
Trulieve
03.2020 - 10.2022
Construction Worker
Craftsman JR Kent
Inventory Specialist
Kilwins Chocolates & Ice Cream
Pizza Chef
Red Elephant Pizza & Grill
Associate - Music Production
Full Sail University
Associate - Recording Engineer
Full Sail University