Michael Atwood
Chicopee,MA
Summary
Dynamic professional with extensive experience in inground pool construction and supervision at St. Pierre Pools and Teddy Bear Pools and Spas. Proven ability to enhance customer satisfaction through effective problem-solving and supportive interpersonal skills. Adept at optimizing operations and managing budgets while fostering teamwork and collaboration among staff.
Overview
23
23
years of professional experience
Work History
Inground Pool Construction
St. Pierre Pools
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Inground Pool Supervisor
Teddy Bear Pools and Spas
04.2003 - 10.2022
- Supervised daily operations and maintenance of pools to ensure optimal safety standards.
- Implemented efficient scheduling for staff shifts, improving workflow and service delivery.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Managed staff schedules, promoting efficient use of resources and maintaining optimal staffing levels.
- Facilitated effective communication between staff members and upper management to ensure smooth operations and address any concerns in a timely manner.
- Handled budget management responsibilities, optimizing resource allocation while minimizing costs where possible.
Education
High School Diploma -
Chicopee Comprehensive High School
Chicopee, MA06-2001
Skills
- Supportive interpersonal skills
- Effective team collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Inground Pool Construction
St. Pierre Pools
04.2022 - Current
Inground Pool Supervisor
Teddy Bear Pools and Spas
04.2003 - 10.2022
High School Diploma -
Chicopee Comprehensive High School