Michael August
Arlington,TX
Summary
Experienced roofing operations leader with strong project management, crew supervision, and customer communication skills. Skilled in estimating, scheduling, training, and quality control while keeping jobs on track, safe, and aligned with company standards.
Overview
4
4
years of professional experience
Work History
GM Reroof Division
CMAC Roofing
Haslet, Texas
01.2023 - Current
- - Directed roofing crews and daily site work on CMAC Roofing projects.
- - Reviewed estimates, scopes, and contracts for residential roofing work.
- - Monitored job site safety standards and followed company policies.
- Educated supervisors and crew members on effective roofing techniques and service standards.
- Managed customer communication during project updates, concerns, and follow-up visits.
- Ordered materials and coordinated deliveries with suppliers and vendors.
- Inspected completed roofs and verified the quality before final project closeout.
- - Assisted with scheduling, dispatching, and job-start planning alongside office staff.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure adherence to company policies.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Document all stages of projects in our CRM (Acculynx).
Education
Some College (No Degree) - Landscape Architecture
The University of Texas At Arlington
Arlington, TXSkills
- Roofing project management
- Estimate review
- Scope validation
- Acculynx software
- Operations oversight
- Supervision and training
- Client relations
- Administrative skills
- Communication skills
Accomplishments
- 2019 RCAT Affiliated Contractor Of The Year
Timeline
GM Reroof Division
CMAC Roofing
01.2023 - Current
Some College (No Degree) - Landscape Architecture
The University of Texas At Arlington