Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Michael Austin

Michael Austin

Scappoose,OR

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

16
16
years of professional experience

Work History

Cashier

AmPm
Dunnigan, California
04.2023 - 08.2023
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.

Construction Foreman

Chris Crawford Construction
Knights Landing, California
04.2020 - 02.2023
  • Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
  • Resolved disputes between contractors and employees or among employees regarding job duties or performance issues.
  • Enforced safety rules at all times to reduce workplace hazards for both employees and visitors.
  • Assisted in developing budgets for labor costs associated with specific projects.
  • Inspected construction sites to ensure safety regulations are met.
  • Monitored the use of resources including personnel, materials, machines, tools and vehicles during project execution.
  • Ordered supplies from vendors as required ensuring that sufficient quantities were available when needed.
  • Ensured that subcontractors adhered to contractual agreements, quality control standards and safety regulations.
  • Provided leadership by motivating crew members while maintaining a safe working environment.
  • Prepared weekly reports detailing progress made on each project along with any potential problems that may arise.
  • Organized the storage of supplies, tools and equipment used in the course of construction activities.
  • Directed workers in proper techniques for installation or repair of structures according to blueprints or specifications.

Crew Leader

Clark Pacific
Woodland, California
06.2016 - 04.2020
  • Provided technical support to crew members when operating machinery or equipment.
  • Performed general maintenance on tools and equipment used by the crew.
  • Implemented cost saving measures to reduce expenses while maintaining quality standards.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Inspected equipment for proper operation before use by crew members.
  • Analyzed customer feedback surveys to identify areas where improvements could be made.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Ensured compliance with all health and safety regulations.
  • Organized crew placement per job function when assigning work.
  • Enforced safety mandates and OSHA restrictions with good leadership skills.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Completed minor adjustments and repairs to assigned equipment.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Operated equipment with strong focus on safety and ground communication.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.

Account Manager

Northbay Distribution
Vacaville , California
05.2007 - 11.2015
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.

Education

High School Diploma -

Winters High School
Winters, CA
06-1997

Skills

  • Customer Service
  • Customer Assistance
  • Product Recommendations
  • Drawer balancing
  • Cash Handling
  • ID Verification
  • Cash Register Operation
  • Liquor regulations and compliance
  • Credit and cash transactions
  • Daily Reporting
  • Complex Problem-Solving
  • Written and verbal communication
  • Product Knowledge
  • Organizational abilities
  • Loyalty Program Promotion
  • Currency counting
  • Loss Prevention
  • Liquor Law Compliance
  • Merchandise Restocking
  • Ordering and stocking

Timeline

Cashier

AmPm
04.2023 - 08.2023

Construction Foreman

Chris Crawford Construction
04.2020 - 02.2023

Crew Leader

Clark Pacific
06.2016 - 04.2020

Account Manager

Northbay Distribution
05.2007 - 11.2015

High School Diploma -

Winters High School

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