Michael Austin
Grantville,GA
Summary
Accomplished in enhancing law enforcement practices and retail merchandising aesthetics, I leveraged expertise in visual merchandising and critical thinking at Lowe's and the City of East Point. Skilled in fostering community trust and improving store performance, I excel in strategic planning and customer service, significantly contributing to organizational success without exceeding a numerical percentage.
Overview
25
25
years of professional experience
Work History
Merchandising Associate
Lowe's
10.2021 - Current
- Created captivating product displays to boost visual appeal.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Police Lieutenant
City of East Point Georgia
11.1999 - 03.2021
- Established and enforced employee performance policies.
- Audited inventory of safety equipment and weapons for mission security compliance.
- Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
- Maintained accountability and streamlined oversight of more than $Amount in equipment and supplies.
Police Sergeant, Patrol
City of East Point
11.1999 - 03.2021
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Conducted regular evaluations of officers'' strengths, weaknesses, and areas for improvement to enhance overall team performance.
- Participated in ongoing training programs to remain current on law enforcement trends, tactics, and technologies.
- Managed daily scheduling of patrol personnel, ensuring adequate coverage during peak hours or special events.
Field Training Unit Police Officer
City of East Point
11.1999 - 03.2021
- Ensured compliance with state regulations regarding police officer certification requirements through diligent recordkeeping.
- Played a key role in improving overall department morale by creating a positive learning environment focused on personal growth and career advancement.
- Demonstrated leadership by consistently modeling professionalism, integrity, and dedication to public service during all aspects of field training.
- Developed strong relationships with community members to foster trust and cooperation between law enforcement and the public.
Police Officer
City of East Point
11.1999 - 03.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
Na -
University of Dubuque
Dubuque, IACertificate Law Enforcement Management - Criminal Justice
Atlanta Area Tech
Atlanta GeorgiaNa - Science
Georgia Military College
Milledgeville, GASkills
- Merchandise planning
- Pricing strategy
- Fashion trends analysis
- Brand awareness
- Store layout design
- Stock control
- Reliable and punctual
- Product inventory counts
- Markdown procedures
- Friendly and outgoing
- Maintaining stock levels
- Planogram design
- Stock rotation
- Store maintenance
- Retail sales professional
- Active listener
- Pricing and shelf labeling
- Pricing and signage updates
- Stock replenishment
- Space planning
- Visual merchandising
- POS systems
- Vendor relations
- Window displays
- Display signage
- Plan-o-gram implementation
- Floor set design
- Visual display installations
- Fixture placement
- Customer service
- Time management
- Stocking and replenishing
- Merchandising and display
- Customer relationships
- Critical thinking
- Decision-making
- Equipment operation
- Safety procedures
- Loss prevention
- Forklift safety and operation
- Pallet arrangement
- Inventory tracking
- Data entry
- Forklift operation
Timeline
Merchandising Associate
Lowe's
10.2021 - Current
Police Lieutenant
City of East Point Georgia
11.1999 - 03.2021
Police Sergeant, Patrol
City of East Point
11.1999 - 03.2021
Field Training Unit Police Officer
City of East Point
11.1999 - 03.2021
Police Officer
City of East Point
11.1999 - 03.2021
Na -
University of Dubuque
Certificate Law Enforcement Management - Criminal Justice
Atlanta Area Tech
Na - Science
Georgia Military College
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