Michael Avecilla
Killeen
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Pinnacle Minds
12.2023 - 02.2024
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
Inside Sales Representative
98 Buck Social
09.2023 - 11.2023
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Inside Sales Representative
GoDaddy
03.2023 - 08.2023
- Achieved or exceeded company-defined sales quotas up to 200% averaging around $1600 per day when the minimum was $787
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Did 21 inbound calls per day by helping small and mid size businesses troubleshooting their technical situations, and then consulting the best packaged product they would need to succeed in their business.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Developed and implemented sales strategies to increase customer loyalty and retention.
Sales Development Representative
Lucid Travel
05.2022 - 02.2023
- Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of team.
- Generated over 100 clients and established relationships with prospects and customers to promote product understanding and drive sales growth.
- Utilized multiple outreach channels of Social Media and built rapport with various board members to increase closing rate from 50% to 90%
- Contacted approximately 2000 prospective customers per month to uncover sales opportunities, boosting overall sales 40%-60%.
- Built relationships with customers and community to promote long term business growth.
- Increased customer base and gross profit by 70% through effective lead generation.
Education
Associate of Science - Business Administration
Central Texas College
Killeen, TX05.2021
Skills
- Flexible & Adaptable
- CRM
- Prospecting and Cold Calling
- Relationship Building
- Attention to Detail
- Microsoft Office
- Active Listening
- Written and Verbal Communication
- Self-Motivated
- Problem-Solving
- Negotiation
- Upselling and Consultative Selling
Timeline
Sales Development Representative
Pinnacle Minds
12.2023 - 02.2024
Inside Sales Representative
98 Buck Social
09.2023 - 11.2023
Inside Sales Representative
GoDaddy
03.2023 - 08.2023
Sales Development Representative
Lucid Travel
05.2022 - 02.2023
Associate of Science - Business Administration
Central Texas College
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