Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Avery

New Richmond

Summary

Dedicated Automotive Technician with a strong work ethic and ASE certification, recognized for enhancing workshop efficiency at Bridgestone Retail Operations. Skilled in diagnosing brake systems and delivering exceptional customer service, I consistently exceed expectations while maintaining safety standards and promoting preventative maintenance, ensuring optimal vehicle performance and customer satisfaction.

Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Automotive Technician

Avery's Automotive Care
02.2025 - Current
  • Diagnosed and repaired automotive systems including brakes, engines, and transmissions.
  • Performed routine maintenance tasks such as oil changes, tire rotations, and fluid checks.
  • Utilized diagnostic tools to identify issues and recommend appropriate solutions.
  • Assisted in maintaining a clean and organized work environment for safety compliance.
  • Engaged with customers to explain services performed and address concerns effectively.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.

Automotive Technician

Bridgestone Retail Operations LLC.
05.2018 - 12.2024
  • Collaborated with senior technicians to enhance repair techniques and service quality.
  • Supported inventory management by tracking parts usage and assisting in restocking supplies.
  • Kept up-to-date with industry trends and technological advancements in automotive repair.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Increased workshop efficiency with organization of tools and equipment.
  • Streamlined parts inventory process, ensuring quick access to necessary components.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Conducted safety inspections to comply with legal and company standards.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Read and followed technical documentation to complete accurate repairs.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Diagnosed and repaired automotive systems including brakes, engines, and steering/suspension
  • Performed routine maintenance tasks such as oil changes, tire rotations, and fluid checks.
  • Assisted in maintaining a clean and organized work environment for safety compliance.
  • Engaged with customers to explain services performed and address concerns effectively.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Automotive Technician

Goodyear Taylor's Tire
01.2016 - 05.2018
  • Conducted inspections to identify mechanical issues and recommended solutions.
  • Maintained cleanliness and organization of the workshop environment.
  • Participated in training sessions to improve technical skills and knowledge of automotive technologies.
  • Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
  • Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
  • Conducted road tests on vehicles per to verify safe operating order of vehicle.
  • Increased shop efficiency by maintaining a clean, organized workspace and properly storing tools and equipment.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for improvement initiatives.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Tire and Lube Technician

Havoline Xpress Lube
01.2015 - 01.2016
  • Performed tire rotations and replacements to ensure optimal vehicle performance.
  • Conducted oil changes using various lubrication systems to maintain engine health.
  • Diagnosed basic vehicle issues, providing customers with reliable service recommendations.
  • Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.

Education

GED -

Pasco-Hernando State College
New Port Richey, FL
06-2016

Skills

  • Strong work ethic

  • Attention to detail

  • Problem-solving

  • Safety awareness

  • Valid Driver's license

  • Hand and power tools

  • Time management

  • Brake systems understanding

  • Customer service

  • Suspension systems

  • Alignments experience

  • Coolant system control

  • Heavy lifting

  • Drivetrain and axle installation

  • ASE certification A5 brakes and 609 refrigerant handling certification

Certification

ASE A5 brakes


609 refrigerant handling

Timeline

Automotive Technician

Avery's Automotive Care
02.2025 - Current

Automotive Technician

Bridgestone Retail Operations LLC.
05.2018 - 12.2024

Automotive Technician

Goodyear Taylor's Tire
01.2016 - 05.2018

Tire and Lube Technician

Havoline Xpress Lube
01.2015 - 01.2016

GED -

Pasco-Hernando State College

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