Excited to become part of an innovative team and contribute ideas, a strong work ethic, and years of food & Beverage/Hospitality experience for the betterment of the organization. History of success evolving food service operations through performance and team development. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business opportunities. Over 23 years dedicated to food service and hospitality innovation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food & Beverage Director
University Village Thousand Oaks
Thousand Oaks, California
04.2012 - 06.2024
Organized and conducted regular staff meetings to discuss food safety, customer service, and menu changes.
Developed new menus in collaboration with the executive chef to ensure quality control standards were met.
Researched current trends in the food and beverage industry to identify opportunities for growth.
Implemented strategies to improve cost efficiency of ingredients, labor, and equipment usage.
Ensured compliance with all local health department regulations regarding food handling, storage, preparation and service.
Managed relationships with vendors to secure competitive pricing on high-quality products.
Created training programs for kitchen staff on proper cooking techniques, portion control, and presentation standards.
Oversaw daily operations of restaurant, bar, catering services including staffing schedules and financial management procedures.
Developed marketing strategies to promote special events or increase overall revenue.
Analyzed financial data such as sales figures, profit margins, budgeting reports, to make recommendations for improvement or expansion.
Supervised employees' performance ensuring they adhere to established policies and procedures while providing excellent customer service.
Managed guest complaints in a professional manner by resolving issues quickly and efficiently.
Negotiated contracts with suppliers for purchasing goods and services at discounted rates.
Provided guidance and mentorship for team members helping them reach their full potential within the organization.
Coordinated catering services for charity, corporate and community events or private parties according to client specifications.
Developed annual operational and labor budgets for upcoming projects, speculated wage adjustments and market/industry changes and tracked actual spending against those plans.
Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Promoted safe working conditions by monitoring safety procedures and equipment.
Coached staff on strategies to enhance performance and improve customer relations.
Worked in close collaboration with other department heads to ensure customers received high-quality service.
Executive Chef
Bodees
Ojai, CA
2009 - 2012
Responsible for all kitchen function and menu development.
C.N.A./Med Tech/Emergency First Responder at University Village Thousand OaksC.N.A./Med Tech/Emergency First Responder at University Village Thousand Oaks