Michael Ayala Castillo

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Assisted customers with inquiries and purchase decisions.

• Managed inventory restocking and ensured merchandise displays were well-maintained.

• Handled transactions, returns, and customer service inquiries.

• Answered general questions about parking fees, facilities, and directions.
• Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
• Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
• Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.