Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Michael Ayala Jr

MD

Summary

Computer Science student graduating May 2026 with hands-on designing and deploying secure AWS infrastructure using Terraform and Infrastructure-as-Code principles. Built a production-style private 3-tier cloud architecture using VPC, EC2 Auto Scaling, ALB, IAM roles, and AWS Systems Manager (SSM) with no public access. Strong foundation in Linux/Bash, Infrastructure as Code, and cloud security principles. Experienced in troubleshooting, log analysis, and supporting users in fast-paced environments. Seeking junior cloud engineering, cloud operations, or cloud security-focused roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Help Desk Technician

McDaniel College
Westminster, MD
09.2025 - Current
  • Provided Tier 1/2 technical support for Windows and macOS systems, resolving hardware, software, and access-related issues
  • Assisted with workstation configuration, OS setup, and secure software deployment
  • Troubleshot system performance, authentication issues, and network connectivity problems
  • Documented incidents and resolutions using ticketing systems
  • Assisted users with account access, permissions, and security-related issues

Cybersecurity Intern

Trinsec7
Fredericksburg, Virginia
05.2025 - 08.2025
  • Assisted with cybersecurity operations including endpoint protection, vulnerability analysis, and incident response support
  • Analyzed security alerts and contributed to investigative reports on threats and vulnerabilities
  • Supported security initiatives leveraging AI-driven threat detection
  • Engaged with SOC workflows and security operations to enhance operational understanding.
  • Engaged in startup environment to acquire in-depth knowledge of cybersecurity operations.

Certified Computer Associate

Best Buy
Wheaton, MD
01.2024 - 08.2024
  • Developed technical expertise in hardware/software, providing recommendations to customers, and assisting with purchasing decisions, which involved explaining complex technical concepts.
  • Enhanced cybersecurity knowledge by advising customers on securing their devices and accounts.
  • Gained hands-on experience troubleshooting technical issues in a fast-paced environment

Education

Bachelor of Science - Computer Science

McDaniel College
Westminster, MD
05-2026

Associate of Science - STEM

Montgomery College
Rockville, MD
05-2024

Skills

    Infrastructure as Code: Terraform

    Cloud: AWS (EC2, VPC, ALB, Auto Scaling, IAM, SSM, VPC Endpoints), Azure (Fundamentals)
    OS & Scripting: Linux, WSL, Bash
    Security: IAM Policies, Security Groups, Log Analysis, Incident Response
    Networking: TCP/IP, DNS, Subnetting, Routing

    Cloud Tools: AWS CLI

Certification

  • AWS Solutions Architect - Associate (In Progress)
  • CompTIA Security+ (In Progress)
  • AWS Academy Cloud Security Foundations, 02/24
  • Google Cybersecurity Professional Certification, 08/25

Timeline

IT Help Desk Technician

McDaniel College
09.2025 - Current

Cybersecurity Intern

Trinsec7
05.2025 - 08.2025

Certified Computer Associate

Best Buy
01.2024 - 08.2024

Associate of Science - STEM

Montgomery College

Bachelor of Science - Computer Science

McDaniel College

References

References available upon request.