Michael Bacon
SHELBYVILLE,KY
Summary
Reliable train operator known for high productivity and efficient task completion. Skilled in safe operational practices, emergency response procedures, and route planning. Excel at time management, problem-solving, and communication, ensuring smooth transit operations and customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Freight Train Operator/Train Conductor
CSX
Louisville, Kentucky
03.2022 - Current
- Operated freight trains over designated routes, achieving timely and safe deliveries.
- Monitored train operations, ensured adherence to safety regulations, and reported any irregularities or problems to supervisors.
- Monitored train signals and track conditions, upholding strict safety standards.
- Conducted regular inspections of train equipment, ensuring operational readiness.
- Worked closely with customers and CSX mangers to ensure timely delivery of freight to the required destinations
- Assisted in training new operators on safety protocols and operational procedures.
- Collaborated with maintenance teams to schedule repairs and upgrades.
Commercial Insurance Agent
Independent Insurance Agents Of Kentucky
Louisville, Kentucky
01.2019 - 03.2022
- Evaluated client needs to recommend appropriate coverage options and solutions.
- Provided expert guidance on risk management strategies to minimize potential liabilities.
- Built strong relationships with clients through effective communication and support.
- Created customized reports detailing clients' overall risk profile and key exposures.
- Generated leads through cold calling prospective customers as well as referrals from existing ones.
- Advised customers on risk management strategies to minimize potential losses.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Leveraged industry trends to shape solutions and approaches.
Education
Bachelor of Science - Business Management
University of Louisville
Louisville, KY 08.2012 - 05.2016
Skills
- Risk assessment
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Stress management
- Safety protocols
- Analytical skills
Certification
- Freight Train Operator 2023
- Freight Train Conductor 2022
Timeline
Freight Train Operator/Train Conductor
CSX
03.2022 - Current
Commercial Insurance Agent
Independent Insurance Agents Of Kentucky
01.2019 - 03.2022
Bachelor of Science - Business Management
University of Louisville
08.2012 - 05.2016