MICHAEL BAFFOUR
MATERIAL HANDLER
Lowell,MA
Summary
Hardworking Material Handler/manufacturing associate and Sr Order Processor, offering over seven plus years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Manufacturing Associate/Material Handler
Nova Biomedical Corporation
06.2014 - Current
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Utilized hand tools and machinery to safely complete assembly processes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Performed regular maintenance on equipment and machinery to reduce downtime.
- Made sure that products were produced on time and are of good quality.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Collaborated with team members to meet production deadlines.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Recorded and tracked daily production data for management reporting.
Order Processor/Warehouse Shipper
Nova Biomedical Corporation
06.2014 - Current
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Operated pallet jacks, forklifts and other equipment regularly.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
- Adhered to legal regulations to run compliant operations.
- Processed customer orders in line with established policies and procedures.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Communicated with customers to address order inquiries, changes and cancellations.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
- Received and followed pick sheets to gather merchandise for customer orders.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Monitored and tracked inventory to achieve prompt order fulfillment.
Replenishment Associate
Home Depot
10.2013 - 06.2014
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Rotated stockroom inventory for freshness.
- Kept work areas neat, clean and free from debris.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Performed section resets to match new planograms.
- Added price tags, adjusted signage and built cardboard kits.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Created seasonal displays to showcase new and promotional merchandise.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Leveraged keyboard and handheld units to input data on computer.
- Picked and packed order items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Put away received merchandise in designated location.
- Greeted customers and directed to requested products.
- Transported merchandise pallets to move in warehouse.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Recorded daily activities for inventory control.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Used hand scanners and computer tracking systems to update merchandise locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
- Interacted with guests in friendly and knowledgeable way.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Education
Supply Chain Studies
APICS
Www.APICS.org06.2015
Bachelor of Science - BIOLOGICAL SCIENCES
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI, GHANA. WEST AFRICA09.2004
High School Diploma -
PREMPEH COLLEGE
KUMASI GHANA WEST AFRICA09.1998
Skills
- Environmental Compliance
- Critical Thinking
- Reading Comprehension
- Customer Satisfaction
- Product Inventories
- Accurate Weights
- Lockout and Tagout Processes
- Loss Prevention Strategies
- Lean Six Sigma
- Operational Safety
- Safety Rules
- Active Learning
- Safety Protocols
- Work Order Review
- Specifications Verification
- Quality Inspections
- Identifying Flaws
- Package Shipment
- Operate Machinery
- Checking and Gauging
Reading
Studies on operations and supply management( the core)
Scripture reader
Timeline
Manufacturing Associate/Material Handler
Nova Biomedical Corporation
06.2014 - Current
Order Processor/Warehouse Shipper
Nova Biomedical Corporation
06.2014 - Current
Replenishment Associate
Home Depot
10.2013 - 06.2014
Supply Chain Studies
APICS
Bachelor of Science - BIOLOGICAL SCIENCES
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
High School Diploma -
PREMPEH COLLEGE
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