Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Bailey

Mobile,AL

Summary

Versatile professional with a background in claims adjustment at Pilot, adept in critical thinking and customer service. Excelled in risk assessment and caseload management, ensuring 100% accountability in fueling operations. Proven track record in leading teams to enhance security measures and streamline claims processes, demonstrating exceptional team collaboration and system repair skills.

Overview

8
8
years of professional experience

Work History

Claims Adjuster

Pilot
09.2019 - Current
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained claims data in claims processing systems.
  • Have worked Adjusting claims periodically.

Conducted site inspections throughout the nation following catastrophic events.

Line =Service Technician

Signature Flight Support
02.2017 - 09.2019
  • Provided service for private and military aircraft.
  • Performed gauging tests on multiple styles of aircraft for the Airbus final assembly line.
  • Maintained 100% accountability for fueling equipment, and fuel farm.
  • Oversee operations on my shift.
  • Aided in maintaining optimal operations for large-scale fuel handling.
  • Cultivated skill development in newly hired personnel.

Security Supervisor

DSI
07.2016 - 02.2017
  • Oversaw team of up to 15 security officers and managed administrative duties, including scheduling and performance evaluations.
  • Screened vendors and contractors before granting access to restricted areas within port.
  • Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.

Cashier

Dollar General
07.2016 - 02.2017
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.

  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

High School Diploma -

Baker High School
Mobile, AL
05.2013

Skills

  • Safety and compliance
  • System repairs
  • Responsible
  • Critical thinking
  • Customer service
  • Basic math
  • Customer Relations
  • Flexible & Adaptable
  • Conflict resolution
  • Claims investigation
  • Team collaboration
  • Risk assessment
  • Caseload management

Timeline

Claims Adjuster

Pilot
09.2019 - Current

Line =Service Technician

Signature Flight Support
02.2017 - 09.2019

Security Supervisor

DSI
07.2016 - 02.2017

Cashier

Dollar General
07.2016 - 02.2017

High School Diploma -

Baker High School
Michael Bailey