Michael Baldwin
Mebane,NC
Summary
Security professional prepared for roles demanding high standards and results-driven outcomes. Comprehensive experience in overseeing security teams and implementing safety strategies. Prioritize team collaboration and adapt to changing needs seamlessly. Key skills include crisis management and regulatory compliance.
Diligent Armed Officer with solid background in security operations and team leadership. Proven track record in maintaining safety protocols and ensuring compliance with regulations. Demonstrated ability to manage crises and coordinate effectively with law enforcement teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armed Officer Supervisor
Eagle Eye Security
06.2013 - 11.2023
- Performed thorough inspections of facilities, identifying potential hazards and addressing them accordingly.
- Responded to emergency situations promptly, ensuring the safety of all individuals involved.
- Provided excellent customer service by assisting visitors with directions and answering questions.
- Completed detailed incident reports, logging pertinent information for further investigation or legal action if necessary.
- Utilized conflict resolution skills to deescalate tense situations, prioritizing diplomacy whenever possible.
- Reduced incidents of theft and vandalism by maintaining a strong presence in designated areas.
- Demonstrated exceptional decision-making abilities under high-pressure circumstances, resolving crises effectively while minimizing risk to public safety.
- Coordinated with other departments to establish effective protocols during special events or heightened threat levels.
- Implemented various strategies for crowd management at large-scale gatherings, minimizing potential risks and disturbances.
- Managed access control systems to ensure only authorized personnel entered restricted areas.
- Supervised junior officers, providing guidance and support for optimal performance on the job.
- Maintained professionalism while interacting with diverse populations, treating all individuals fairly regardless of background or circumstance.
- Enhanced security measures by conducting regular patrols and surveillance activities.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Oversaw the development and implementation of standard operating procedures, ensuring that staff followed uniform guidelines during critical incidents.
- Developed contingency plans for various emergency situations, ensuring prompt response to critical incidents.
Education
High School Diploma -
Norther High School
Durham, NC06-2003
Skills
- Situational awareness
- Team management
- Physical fitness
- Incident documentation
- Policy enforcement
- Defensive tactics
- Security systems
- Surveillance expertise
- Firearms proficiency
- Patrol procedures
- Laws and ordinances
- Conflict de-escalation
- Workload balancing
- Physical restraint
- Firearms training
- Active shooter training
- Community oriented policing
- Personnel supervision
- Criminal law
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
Certification
- Security Officer Certification
- Firearms Training Certification
- PPSB Certified 10+ years
Timeline
Armed Officer Supervisor
Eagle Eye Security
06.2013 - 11.2023
- Security Officer Certification
- Firearms Training Certification
- PPSB Certified 10+ years
High School Diploma -
Norther High School
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