Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Manage field team
Direct interaction with Maserati NA and Regional Sales
Create Dealership lead follow up processes
Conduct individual sales/BDC training sessions
Create Dealership digital marketing strategies
Conduct joint meetings with vendors and dealership management
Conduct mystery shops and train dealership personnel on best practices
Train dealership personnel on short/long term E-Process
Train dealership personnel on social media and reputation management
Investigate, Problem Solve and create solutions for increased sales
Review compliance scores/violations/policy changes with dealerships
Develop the Acura certified website and digital advertising presentations
Develop Acura dealership scorecards
Develop Acura dealership best practices for E-Commerce
Train dealership personnel on short/long term E-Process
Train dealership personnel on social media and reputation management
Maintain Lexus Internet Business Development Manager Certification
Manage Internet leads
Sell and maintain customer relationships
Maintain current certification for Chrysler Group LLC products
Manage digital marketing strategy
Maintain Chrysler Standards and Practices with Shift Digital
Build, maintain and develop websites
Manage all online sales
Maintain vehicle inventory including pictures and specifications
Maintain a relationship with venders/lenders
Manage online programs and advertising
Manage all Smart Auction vehicles and transactions
Finance retail sales for Iowa, Wisconsin and Illinois
Maintain current certification for Nissan, Hyundai and BMW NA
Maintain vehicle inventory including pictures and specifications
Assist customers with their vehicle purchase or lease
Head of eBay vehicle sales
Maintain lot appearance
Maintain internet sites
Resolve technical issues with computer system
Provide lead management for all four dealerships
Develop a digital marketing strategy
Maintain current certification for Nissan, Hyundai and BMW NA
Maintain vehicle inventory including pictures and specifications
Assist customers with their vehicle purchase or lease
Maintain lot appearance
Maintain internet sites
Resolve technical issues with computer system
Provide lead management for all four dealerships
Develop a digital marketing strategy
Maintain current certification for Nissan and Hyundai
Maintain lot appearance
Maintain vehicle inventory including pictures and specifications
Assist customers with their vehicle purchase or lease
Knowledge of Multiple Dealership CRMs
SEO/SEM
Inventory Management Tools
Process Trainer
Team Leader
Coaching and Mentoring