Michael Banks
Gardnerville,NV
Summary
After more than fourteen years in food and beverage, a desire for change led me to the warehouse and production industry. Beginning as an entry level Packer, dedication and good work ethic allowed for multiple promotions within the calendar year. Those promotions have ultimately led to my current salary position as Plant Supervisor.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Plant Supervisor
Indoor Media
Minden, NV
03.2021 - Current
- Oversee 30+ employees between two different shifts, day and evening, on a daily basis.
- Manufacture/produce thermal receipt paper for grocery stores, such as Albertson's, Kroger, Target, and Stater Bros.
- Assign daily jobs to all employees.
- Keep accurate and detailed records of personnel progress and productivity to ensure all deadlines are met accordingly.
- Inventory of all incoming and outgoing product.
- Payroll.
- Correspond throughout day with headquarters, located in Houston, TX, via email and phone.
- Shipping and receiving.
- Daily communication with third-party shipping companies, such as UPS, FedEx, and Old Dominion.
- Schedule deliveries, employee shifts and equipment maintenance.
- Coordinate with vendors for timely delivery of raw materials, ensuring the smooth functioning of production processes.
- Reduce downtime through proactive maintenance and timely repairs on all JennerJahn machinery.
- Quality control.
- Coach employees on company standards and efficiency.
- Lead safety meetings and promote adherence to company policies for a safer working environment.
- Manage all staff hiring, training and supervision.
- Administer required drug tests to new employees upon hiring.
- Conduct performance reviews each year, offering praise and recommendations for improvement.
- Implement organizational systems to maximize plant efficiency.
- Operate forklift and electric pallet jack.
- Printing press knowledge.
- Daily use of Microsoft Word programs.
- Ability to stand for 10 hour shifts.
- Ability to lift 35-50 lbs on regular basis.
Slot Attendant / Cage Host
Carson Valley Inn Casino
Minden, NV
05.2013 - 03.2021
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Fulfilled all drink & food orders for guests on the casino floor.
Clerk / Cashier
PJ's Liquor and Wine Shop
Gardnerville, NV
01.2007 - 06.2013
- Money handling.
- Stock shelves.
- Stock and transfer product between walk-in coolers.
- Receive and verify all merchandise deliveries.
- Inventory of all products.
- Provide excellent customer service.
- Cash register handling.
- Multitasking to manage priorities.
Education
High School Diploma - General Studies
Douglas High School
Minden, NV06.2007
Skills
- Inventory
- Quality Control
- Shipping & Receiving
- Manufacturing
- Machine maintenance
- Cash Handling
- Cashiering
- POS
- Merchandising
- Retail Sales
- Computer Skills (Microsoft Word)
- Heavy Lifting
- Customer Service
- Store Management Experience
- Plant Management Experience
- Organizational Skills
- Punctuality
- Pallet Jack
Certification
- Forklift Certification, 04/01/23
- First Aid Certification/CPR/AED, 11/01/23
- Driver's License
Personal Information
Willing To Relocate: San Diego, CA
Timeline
Plant Supervisor
Indoor Media
03.2021 - Current
Slot Attendant / Cage Host
Carson Valley Inn Casino
05.2013 - 03.2021
Clerk / Cashier
PJ's Liquor and Wine Shop
01.2007 - 06.2013
High School Diploma - General Studies
Douglas High School