Michael Banks
Denton,TX
Summary
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
Work History
Crew Member
Fastaco
Crowley, TX
04.2023 - 03.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Crew Member
Dairy Queen Restaurant
Crowley, Texas
07.2022 - 03.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Computer Science
University of North Texas
Denton, TX06-2028
Skills
- Cooking
- Willingness to learn
- Beverage preparation
- Task prioritization
- Drive-thru operations
- Customer service
Timeline
Crew Member
Fastaco
04.2023 - 03.2024
Crew Member
Dairy Queen Restaurant
07.2022 - 03.2023
Computer Science
University of North Texas