Hi, I’m
Michael Barajas
Orlando
Summary
Highly experienced and results-driven professional with an illustrious 23-year tenure in the dynamic restaurant industry, including a proven track record of 10+ years as a successful manager. Seeking a challenging managerial role where I can leverage my extensive expertise, leadership acumen, and keen understanding of restaurant operations to drive exceptional guest experiences, boost operational efficiency, and foster a motivated team for sustained business growth.
Overview
12
years of professional experience
Work History
Dick's Last Resort
Restaurant Manager
05.2024 - 12.2024
Job overview
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Peach Valley Cafe
Restaurant Manager
11.2023 - 04.2024
Job overview
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Dick's Last Resort
Assistant General Manager
01.2023 - 08.2023
Job overview
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained and disciplined employees to maximize performance.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Created front of house schedule which consists of 30 employees and maintaining it two weeks out at all times.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Ran expo window and help head of house while keeping ticket times under 20 minutes.
- Assisted host to keep up rotation during slow times, minimized wait times, and of parties on waitlist.
- Table touches and guest engagement while generating $90,000+ in sales per week.
Tiagos's Cabo Grille
Restaurant Manager
02.2022 - 10.2022
Job overview
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated bar inventory and ordered appropriate supplies.
- Ran expo window keeping ticket times under 15 minutes.
- Trained and supervised staff that consisted of 20+ employees while generating $60,000+ in sales per week.
Whataburger Restaurants LP
Restaurant Manager
12.2012 - 02.2022
Job overview
- Purchased adequate quantities of food, beverages, and supplies.
- Developed and managed future leaders for the store and company.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reconciled cash and credit card transactions to maintain accurate records while responsible for the safe of $1,800 and counting all registers at end of shifts.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Ran dinner shift with 8 to 15 employees making $3,000 to $5,000 in sales.
- Managed 50+ employees that generated $3 million in sales per year
Education
Robert E. Lee High School, San Antonio, TX
High School Diploma
05.2000
Skills
- Cash Register Operations
- Reconciling Cash Drawers
- Safe Work Practices
- Staff Management
- Food Safety and Sanitation
- Customer Relationship Management
- Profit and Loss Control
- Training and Development
- Inventory Control
- Supply Ordering and Management
- Operations Oversight
- Sales Forecasting
- Dining Room Management
- Food and Beverage Knowledge
- Customer Assistance
- Opening and Closing Procedures
- Work Assignments
- Schedule Coordination
- Employee Scheduling
- Shift Management
- Restaurant Operation
- Employee Recruitment
- Front of House Operations
- Managing Reservations and Large Parties
- Customer Engagement
- Team Management
- Point of Sale (POS) system operation
- Pre-shift walk-through
- Adaptable
- Customer-Oriented
- Supervisory skills
- Complaint resolution
- Passion for customer satisfaction
- Staff Scheduling
- Relationship Building
- Money Handling
- Problem-solving abilities
- Scheduling
- Front of House Management
- Time management abilities
- Back of House Management
- Recruitment and hiring
- Training and Onboarding
- Managing Deliveries
- Customer Service
Timeline
Restaurant Manager
Dick's Last Resort
05.2024 - 12.2024
Restaurant Manager
Peach Valley Cafe
11.2023 - 04.2024
Assistant General Manager
Dick's Last Resort
01.2023 - 08.2023
Restaurant Manager
Tiagos's Cabo Grille
02.2022 - 10.2022
Restaurant Manager
Whataburger Restaurants LP
12.2012 - 02.2022
Robert E. Lee High School
High School Diploma
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