Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
16
16
years of professional experience
Work History
Assistant Branch Manager
HZ Electric Supply Co.
12.2019 - Current
Trained and developed new team members in alignment with company service standards and objectives.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Monitoring and managing a large inventory.
Implemented process improvements to increase productivity.
Maximized efficiency through effective resource allocation and employee management.
Managed 3 daily truck routes to improve efficiency and satisfy customer needs.
Assisted with sales and projects daily.
Project Manager
Cooper Electric Supply Company
02.2015 - 12.2019
Gathered crucial information from quotations team, sales and customer to successfully meet project requirements and customer expectations.
Reviewed electrical drawings and specifications to understand assigned project requirements and ensure that quotations are accurate.
Used value engineering skills to provide cost effective solutions while adhering to the specifications provided.
Produced submittal packages, shipping updates and O&M documents.
Managed project logistics to make sure required timelines are met successfully.
Addressed invoice and freight disputes.
Maintained a strong relationship with customers and suppliers.
Counter Sales/Inside Sales Representative
Cooper Electric Supply Company
08.2010 - 02.2015
Processed and fulfilled orders for both walk-in customers and account customers.
Scheduled deliveries for stock and special order items.
Coordinated with vendors to ensure products are delivered by required date.
Maintained clean, organized and professional counter space with continuous upkeep.
Achieved personal sales goals with great upselling and cross-selling abilities.
Answered telephone calls to offer information and promote business products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Inventory Manager
Cooper Electric Supply Company
08.2007 - 08.2010
Created and updated regular inventory reports and records.
Analyzed inventory data to identify and address stock discrepancies.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Maintained sufficient inventory levels to meet customer demands at all times.
Participated in regular cycle counts to confirm accuracy of inventory records.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Monitored inventory levels to confirm compliance with company policy.
Organized records of vehicles, schedules and completed orders.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY
06.2007
Skills
Staff Training
Profit and Loss Reporting
Staff Development
Operations Management
Build Customer Relationships
Store Layouts
Write Reports
Excellent Team Leadership
Timeline
Assistant Branch Manager
HZ Electric Supply Co.
12.2019 - Current
Project Manager
Cooper Electric Supply Company
02.2015 - 12.2019
Counter Sales/Inside Sales Representative
Cooper Electric Supply Company
08.2010 - 02.2015
Inventory Manager
Cooper Electric Supply Company
08.2007 - 08.2010
High School Diploma -
Herbert H Lehman High School
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