Michael Barker
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
23
23
years of professional experience
Work History
Integrated Pest Management Technician
Perpetual Brands
01.2024 - Current
- Increased safety standards by adhering to all applicable regulations and guidelines for pesticide application and handling.
- Optimized inventory management by tracking supply levels and ordering necessary materials as needed, minimizing waste and downtime.
- Promoted a culture of safety and professionalism, modeling appropriate behavior and adherence to company policies for all team members.
- Boosted team efficiency, coordinating schedules and assigning tasks to ensure optimal coverage of client properties.
Medical Marijuana Cultivator
Green Gold Group
08.2023 - 01.2024
- Safety Auditor-making sure all health and safety tasks are completed daily.
- Supported inventory management efforts by accurately weighing, labeling, and logging harvested product for distribution or further processing.
- Assisted in the training and mentorship of new team members, ensuring they were equipped with the necessary knowledge and skills to excel in their roles within the cultivation operation.
- Contributed to a positive company culture by maintaining a professional attitude and strong work ethic at all times during daily operations.
- Contributed to team meetings by sharing insights, observations, and recommendations based on personal experience in the cultivation facility, fostering a culture of continuous improvement.
- Ensured compliance with state regulations by properly tracking all plants from seed to sale using appropriate software systems.
- Participated in ongoing education and training opportunities to stay current on industry best practices and emerging trends in cannabis cultivation.
- Increased overall crop yield with the implementation of effective pruning techniques.
- Facilitated efficient harvesting processes by preparing plants for drying, curing, trimming, and packaging according to established protocols.
- Reduced waste disposal costs through the implementation of sustainable practices such as composting organic materials and recycling used growing media.
- Optimized plant growth by implementing proper nutrient and lighting schedules.
- Improved harvest quality by consistently monitoring environmental factors such as temperature, humidity, and CO2 levels.
Operations Manager/Package Delivery Driver
FedEx
08.2020 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Pre/post inspections of vehicle, following all DOT regulations
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
OPERATIONS MANAGER/Regional Sales Manager
CHEMEX
11.2019 - 03.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Liaison between Owners, clients and the warehouse
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborate with warehouse manager to address all day to day needs of the business
- Responsibilities include but not limited to the following: Procurement, Sales, quick books, safety audits, inventory audits, shipping/receiving, machine operations, domestic/international accounts.
OPERATIONS/TRANSPORTATION MANAGER
JOE CONSTANTINO LLC
09.2016 - 11.2019
- Managed the creation and data entry for all orders and deliveries
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Coordinate site set-up, Schedule and confirm appointments with clients
- Plan and direct transportation routes, Review orders, production schedules and shipping/receiving notices
- Plot work timeline and associated shipping dates and destinations.
REGIONAL SITE MANAGER
ECLIPSE ADVANTAGE LLC
04.2016 - 09.2016
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Responsible for all office and personnel management
- Managed 75 direct reports
- Utilizing Microsoft word and excel maintained staffing spreadsheets to track and identify trends
- Participated in multiple corporate charity events.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
OPERATIONS MANAGER
TJX COMPANIES, INC.
08.2013 - 11.2015
- Analyze production numbers and make strategic moves based on the output
- Hit all KPI Targets on a regular basis
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed, coordinated and enforced systems, safety protocols, loss prevention investigations, policies, procedures and productivity metrics
- Provided exceptional training and personal growth opportunity initiatives.
OPERATIONS MANAGER
UPS
08.2001 - 08.2013
- Train new hires to maximize productivity
- Conduct employee performance reviews
- Audit all existing safety processes and equipment, making recommendations for improvement
- Consistently met or exceeded company goals set by senior management
- Oversaw a staff of minimally 15-20 and upwards of 60 associates
- Tracking and following up with KPI's and regularly hit all targets
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
Education
TANTASQUA REGIONAL HIGH SCHOOL
Sturbridge, MA06.2000
Skills
- Relationship Building
- Staff Management
- Goals and performance
- Verbal and written communication
- Sales expertise
- Client Relationship Management
- Strategic Planning
- Positive and upbeat
- New Business Development
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Integrated Pest Management Technician
Perpetual Brands
01.2024 - Current
Medical Marijuana Cultivator
Green Gold Group
08.2023 - 01.2024
Operations Manager/Package Delivery Driver
FedEx
08.2020 - 08.2023
OPERATIONS MANAGER/Regional Sales Manager
CHEMEX
11.2019 - 03.2020
OPERATIONS/TRANSPORTATION MANAGER
JOE CONSTANTINO LLC
09.2016 - 11.2019
REGIONAL SITE MANAGER
ECLIPSE ADVANTAGE LLC
04.2016 - 09.2016
OPERATIONS MANAGER
TJX COMPANIES, INC.
08.2013 - 11.2015
OPERATIONS MANAGER
UPS
08.2001 - 08.2013
TANTASQUA REGIONAL HIGH SCHOOL
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