Michael Barone
Pingree Grove,IL
Summary
Resourceful vice president with several years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Highly-motivated Leader with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking Leader with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Vice President & Executive Roof Management Advisor
NIR Roof Care, Inc.
Huntley, IL
11.2011 - 04.2024
- Maintained relationships with multiple industries, Healthcare, Manufacturing, Property Management, Educational, by attending meetings and responding promptly to inquiries or requests for information.
- Responsible for prospecting for the growth of the Company. Ensuring each Customer has a great Customer experience
- Accounts Receivables: Collecting on payments going past due, negotiating forms of payments, and settlements
- Negotiated contracts. Examples: Roof Replacements, Preventive Maintenance, and recommended additional roof repairs, beyond routine maintenance.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Designed incentive programs that motivated staff members while ensuring profitability targets were met.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Reviewed reports from functional areas to assess progress towards organizational goals.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Encouraged a culture of collaboration among department heads to facilitate cross-functional project execution.
- Established performance standards for staff members in order to drive productivity levels up.
- Customer service processes while maintaining quality assurance standards.
- Identified problems and implemented solutions to better streamline operations.
- Hired, trained, and mentored staff members to maximize productivity.
- Drove revenue by cultivating successful client relations.
- Executed on-time, under-budget project management to adhere to project road map.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Was involved with technological improvements, eliminating business bottlenecks.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Answered inquiries from customers regarding investments.
Education
High School Diploma -
William Fremd High School
Palatine, IL06-1995
Some College (No Degree) - Associates
Harper College
Hoffman Estates, ILSkills
- Event Networking
- Contract Negotiation
- Corporate Communications
- Coaching and Mentoring
- Customer Education
- Relationship Building
- Account Management
- Proposals and presentations
- Decision-Making
- Sales and Marketing Leadership
- Negotiation and Persuasion
- Performance monitoring and evaluation
- Training and mentoring
- Presentations
- Proposal Writing
- Staff Development
- Customer Service
- Process Improvement
- Forecasting
- Operations Management
- Customer Prospecting
- Sales Leadership
- Price Structuring
- Lead Generation
- Client Relationship Building
- Performance data analysis
- Cross-functional team leadership
- Performance monitoring
- Results-Driven
- Profit Objectives
- Efficient in Salesforce
- Microsoft Word
- Fast with the keyboard
- Power Point
Affiliations
- Family is priority in my life
- I have 2 dogs (Caesar & Tyson) that mean the world to me, most of my additional time is spent with them.
- I practice in CANI (Constant and Never Ending Improvement). I believe in making small individual wins each day makes any individual a better person.
- Attending Church every Sunday, this helps me clear my mind
- I love to travel, whenever I can, always tropical.
Timeline
Vice President & Executive Roof Management Advisor
NIR Roof Care, Inc.
11.2011 - 04.2024
High School Diploma -
William Fremd High School
Some College (No Degree) - Associates
Harper College
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