Michael Barr
Andover,MA
Summary
Dynamic Property Manager with extensive experience at SMOC / LTLC, excelling in tenant relations and conflict resolution. Proven track record in effective payment collection and vendor coordination, ensuring timely maintenance and compliance. Adept at fostering strong relationships, enhancing tenant satisfaction, and implementing safety inspections to create a secure living environment.
Overview
26
26
years of professional experience
Work History
Personal Care Assistant
Tempust
Springfield , Massachusetts
08.1999 - Current
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Conducted home visits to assess client's needs and provide appropriate interventions.
- Researched community resources available for additional assistance or services if needed.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Administered medication under supervision of a registered nurse or physician.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Laundered clothing and bedding to prevent infection.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Transported patients to medical, dental, and personal care appointments.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Built strong and trusting rapport with clients and loved ones.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Property Manager
SMOC / LTLC
Lowell , Massachusetts
04.2020 - 05.2022
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Processed evictions when necessary in accordance with state laws and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Completed lease applications and verifications, notifying prospects of recertifications.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Built relationships with service vendors and submitted associated billing statements.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Collected monthly assessments, rental fees, deposits and payments.
- Facilitated tenant paperwork processing and verification.
- Updated tenant and unit information to keep current in housing database.
- Compiled and conveyed operational and financial data to regional manager.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Maintenance Crew Member
SMOC / LTLC
Lowell , Massachusetts
01.2016 - 03.2020
- Assisted with installation of new equipment when necessary.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Cleaned air conditioning units to ensure proper functioning.
- Installed new equipment according to manufacturer's instructions.
- Replaced door handles and hinges when necessary for security purposes.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Checked fire alarms regularly for proper operation.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Assisted with painting projects both inside and outside the facility.
- Provided technical support to other crew members when needed.
- Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
- Installed new locks on doors when requested by management staff.
- Maintained inventory of tools and supplies used for repairs and maintenance projects.
- Cleared walkways of snow and ice during winter months.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Trained new maintenance staff on procedures and safety protocols.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Cleaned vents and replaced filters to verify proper air flow.
- Diagnosed mechanical issues and provided effective solutions.
- Provided excellent customer service when addressing tenant maintenance concerns.
- Coordinated with management to prioritize maintenance tasks.
- Responded to emergency repair requests promptly to minimize downtime.
- Operated a variety of hand and power tools safely and efficiently.
- Implemented troubleshooting techniques to resolve issue.
Education
Horticultural Science
Essex Agriculture
Middleton MA Skills
- Property maintenance and management
- Vendor coordination
- Customer service
- Conflict resolution
- Safety and property inspections
- Team collaboration
- Time management
- Effective communication
- Relationship building
- Creative and adaptable
- Payment collection
- Work planning
- Tenant relations
- Reliability
Timeline
Property Manager
SMOC / LTLC
04.2020 - 05.2022
Maintenance Crew Member
SMOC / LTLC
01.2016 - 03.2020
Personal Care Assistant
Tempust
08.1999 - Current
Horticultural Science
Essex Agriculture