MICHAEL BARRETT
Summary
Dynamic Product Manager with extensive experience in driving product development from concept to market. Expertise in fostering relationships with channel partners and end users to enhance market share, while effectively managing timelines and collaborating with cross-functional teams to deliver customer-focused solutions.
Overview
19
19
years of professional experience
Work History
Product Sales Manager
Parker Hannifin
Erie, PA
11.2024 - Current
- Manage relationships with key clients, ensuring satisfaction and retention.
- Developed relationships with channel partners and end users to increase market share and sales.
- Assessed user feedback and led initiatives for product adjustments, enhancing customer base and user satisfaction.
- Established and monitored timelines for successful product launches.
Technical Support Service Specialist
Parker Hannifin
Erie, PA
07.2017 - 11.2024
- Trained clients on proper equipment usage and maintenance protocols.
- Assisted customers in troubleshooting and diagnosing equipment issues.
- Collaborated with engineering teams to resolve product performance challenges.
- Maintained an up-to-date knowledge base of technical information for use in resolving customer inquiries.
Application Sales Engineer
Hydro-Pac
Fairview, PA
12.2016 - 07.2017
Project Engineer
Phoenix Technical Solutions
Erie, Pennsylvania
06.2016 - 12.2016
Engineering Specialist
Parker Hannifin
Erie, PA
03.2007 - 06.2016
- Developed quoting tools to streamline quoting process.
- Collaborated with customers to create innovative product designs.
- Developed engineering solutions for complex manufacturing challenges at Parker Hannifin.
- Collaborated with cross-functional teams to enhance product design and functionality.
- Conducted thorough analysis of engineering processes to identify areas for improvement.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ02-2026
Associate of Applied Science - Mechanical Engineering
Penn State Erie
Erie, PA01-2008
Skills
- Customer management
- New product launch
- Product design
- Sales strategy
- Sales presentations
- Market analysis
- Project management
- Brand development
- Channel marketing
- Product Training
Core Competencies
- Salesforce
- SAP
- Microsoft 360
- Solidworks
Timeline
Product Sales Manager
Parker Hannifin
11.2024 - Current
Technical Support Service Specialist
Parker Hannifin
07.2017 - 11.2024
Application Sales Engineer
Hydro-Pac
12.2016 - 07.2017
Project Engineer
Phoenix Technical Solutions
06.2016 - 12.2016
Engineering Specialist
Parker Hannifin
03.2007 - 06.2016
Bachelor of Science - Business Management
University of Phoenix
Associate of Applied Science - Mechanical Engineering
Penn State Erie