Michael Barrino
Acworth,GA
Summary
Self-motivated customer service employee recognized for willingly taking on various tasks in busy settings. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries. Dedicated and driven to address challenges and develop creative solutions. Offering experience in customer-facing roles, as well as upkeep of the workspace to provide the best customer experience possible.
Overview
2
2
years of professional experience
Work History
Produce Clerk
Kroger
Woodstock, Georgia
10.2022 - 09.2023
- Received and stocked incoming produce shipments.
- Informed customers about various types of produce available.
- Followed established food safety guidelines.
- Cleaned work areas throughout shift to maintain sanitation standards.
Supervisor
Kroger
Carrollton, Georgia
08.2021 - 10.2022
- Utilizing my customer service skills to deal with guest complaints and concerns while making sure the front end of the store runs smoothly by breaking out cashiers, making sure shopping carts stay full and out of the parking lot, keeping the register aisles clean, stocked, and organized.
- Holding cashiers accountable for delivering the best customer service possible while addressing any concerns they may have, and executing till audits.
- Quickly and efficiently dealing with all guest needs from printing money orders to completing money transfers.
- Finding replacements for any call-outs and being able to guarantee the store is able to run smoothly regardless of their absence.
- Helping out in other departments when needed.
- Bookkeeping for my store and problem-solving to make sure all numbers added up correctly.
Education
Some College (No Degree) - Film And Media
Georgia State University
Atlanta, GA05-2026
Skills
- Leadership
- Planning and Prioritizing
- Adaptability
- Project Management
- Customer Relations
- Complex Problem-Solving
Timeline
Produce Clerk
Kroger
10.2022 - 09.2023
Supervisor
Kroger
08.2021 - 10.2022
Some College (No Degree) - Film And Media
Georgia State University