MICHAEL BATTLE

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
• Assisted with stock takes and cycle counts to promote accurate inventory processes.
• Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

My duties were transporting and delivering pesticides products to companies in NJ, NY, and Pennsylvania area.

• Inspected load security and checked for damages.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Call Center: Driving engineers to the designated areas to test merchandise for Motorola, also calling and receiving call testing for the company all over the US.

• Provided technical support to colleagues regarding mechanical design, fabrication, testing or drafting.