My name is Michael Bauman, and I am a 21-year-old professional with hands-on experience in apartment maintenance and make-ready services. Over the course of my career, I have gained valuable skills in performing general maintenance, responding to emergency service requests, and ensuring that apartments are ready for new tenants. As a service technician, I have handled a variety of maintenance tasks, including plumbing, electrical, HVAC, and appliance repairs. I take pride in delivering prompt and effective solutions to tenant requests while ensuring the safety and functionality of the properties I work on. I also specialize in preparing vacant units, cleaning, repairing, and maintaining fixtures to ensure they meet the highest standards of quality. My dedication to maintaining a safe and welcoming environment, combined with my strong work ethic, makes me confident in my ability to contribute positively to any team. I look forward to continuing to grow in my field and bringing my skills to new opportunities.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Service Technician
The Liberty Group Apartment Staffing
08.2022 - 12.2024
Perform routine inspections and maintenance of apartments, common areas, and building systems
Handle and resolve maintenance requests related to plumbing, electrical, HVAC, appliances, and general repairs
Fix leaks, clogged drains, broken appliances, or faulty electrical outlets, ensuring high standards of work
Conduct regular preventive maintenance tasks on HVAC systems, water heaters, air conditioning units, and other equipment
Replace air filters, check for system malfunctions, and perform seasonal tasks (e.g., heating system inspections, winterization, etc.)
Document all preventive maintenance performed and update logs as required
Respond promptly to emergency maintenance requests such as plumbing failures, electrical outages, or other urgent issues
Troubleshoot and resolve problems efficiently to minimize disruption for tenants
Address and prioritize tenant maintenance requests, ensuring timely and professional service
Communicate clearly with residents regarding the status and timeline of their requests
Follow up with tenants to ensure satisfaction with completed work
Assist in the upkeep of exterior grounds, including landscaping, parking lots, and sidewalks
Perform basic upkeep of common areas, including cleaning, painting, and repairing common furniture or fixtures
Maintain safety and cleanliness in hallways, stairwells, and other shared spaces
Assist in scheduled property inspections and report any safety hazards or potential maintenance issues
Perform move-in/move-out inspections to identify necessary repairs or upgrades
Document the condition of the apartment and report findings to management
Maintain a stock of essential tools, materials, and equipment for repairs and maintenance
Order and restock maintenance supplies as necessary, ensuring efficient use of resources
Work closely with the property management team to address maintenance concerns and improve tenant satisfaction
Communicate maintenance schedules to residents and handle requests or complaints professionally
Assist with special projects or upgrades to enhance the property's value and tenant experience
Maintain detailed logs of work completed, service requests, and maintenance tasks performed
Report ongoing issues and track the status of repairs to ensure timely resolution
Keep records up to date for compliance with company policies and local regulations
A/C log books
Receipts on orders and vendors
Adhere to safety protocols when handling tools, equipment, and chemicals
Ensure that all work complies with local codes and regulations
Promote a safe living environment for residents and staff
Make Ready Technician
BG Multifamily
03.2020 - 07.2022
Perform thorough cleaning of vacant apartments, including carpet cleaning, window washing, dusting, and sanitizing all surfaces
Ensure all appliances are cleaned and functioning, including stoves, refrigerators, dishwashers, and microwaves
Deep clean bathrooms, kitchens, and all other living areas, ensuring they are presentable and meet company standards
Inspect and repair any damages in the apartment, such as holes in walls, broken doors, window repairs, or damaged flooring
Ensure light fixtures, plumbing, and electrical outlets are functioning properly and replace faulty or damaged parts as needed
Perform minor painting and touch-ups to restore the apartment's aesthetic, including walls, trim, and doors
Inspect appliances for proper operation and replace or repair any broken or outdated items (e.g., refrigerators, stoves, dishwashers)
Check plumbing fixtures (faucets, showerheads, toilets) for leaks or damage and repair or replace them as needed
Ensure that HVAC units are working properly, replacing air filters and performing necessary maintenance
Communicate effectively with property management and maintenance teams to ensure that work is completed on time
Report any major issues or safety concerns discovered during the make-ready process and ensure proper follow-up
Collaborate with vendors or external contractors when specialized repairs or services are required
Ensure that the apartment complies with all safety codes, including smoke detectors, carbon monoxide detectors, and fire extinguishers
Verify that the unit is free from safety hazards such as exposed wiring, broken locks, or trip hazards
Ensure that the apartment is fully ready for the new tenant, including securing all keys, providing necessary documents, and confirming that utilities are functioning
Confirm that the apartment is cleaned to company standards, with all repairs completed and the unit looking presentable
Track and maintain an inventory of supplies and materials used during the make-ready process
Ensure that necessary tools and equipment are in good working condition
Restock items as needed to ensure efficient and timely make-ready preparation
Complete make-ready tasks in a timely and efficient manner to ensure units are ready for new tenants within the required time frame
Prioritize tasks to meet deadlines and maintain consistent quality of work
Perform a final walkthrough of the unit to ensure that all repairs are completed and the unit is ready for occupancy
Complete make-ready checklists and document all work performed, including repairs and replacements made
Demonstrate professionalism and respect for the property and residents
Work diligently to create a positive living environment for new tenants by providing well-maintained apartments