Dynamic Parks Supervisor with extensive experience at the City of McKinney, excelling in project management and staff training. Demonstrated success in enhancing park facilities while maintaining high levels of customer satisfaction through effective problem-solving and relationship building. Expertise in budget management and environmental stewardship ensures optimal resource allocation and team performance. Committed to fostering community engagement and promoting sustainable practices.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Parks Supervisor
City Of McKinney
McKinney
08.2020 - Current
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Resolved customer complaints regarding worker performance or services rendered.
Operated and explained proper use of mechanical equipment to employees.
Interviewed and hired associates to fill staff vacancies.
Trained workers in company procedures or policies.
Organized, coordinated, and supervised all staff members responsible for the maintenance of park facilities.
Delegated work to staff, setting priorities and goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Golf Course Superintendent
Oak Hollow Golf Course
McKinney
02.2009 - 08.2020
Delegated work to staff, setting priorities and goals.
Supervised tournament set up including tee markers placement, flagsticks installation and pin placements according to USGA standards.
Developed long-term plans for improving overall condition of the golf course including drainage improvements, bunkers restorations and turf renovation projects.
Developed and implemented turfgrass management programs to ensure optimal playing conditions.
Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
Taught landscaping crew members proper techniques for new plantings and ongoing maintenance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Researched new technologies related to turfgrass management and incorporated best practices into daily operations.
Oversaw recruitment, hiring and training of course maintenance team members.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Owner/Operator
Baur REO Services
Seabrook
03.2007 - 12.2009
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Conducted market research to identify new business opportunities.
Formed and sustained strategic relationships with clients.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Developed business plan and budget to maximize profitability.
Prepared staff work schedules and assigned team members to specific duties.
Set pricing structures according to market analytics and emerging trends.
Delivered excellent customer service to clients and fellow employees.
Monitored progress by establishing plans, budgets and measuring results.
Delegated work to staff, setting priorities and goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Golf Course Superintendent
Northern Challenge Golf Course
Sherman
04.2005 - 12.2007
Delegated work to staff, setting priorities and goals.
Supervised tournament set up including tee markers placement, flagsticks installation and pin placements according to USGA standards.
Developed long-term plans for improving overall condition of the golf course including drainage improvements, bunkers restorations and turf renovation projects.
Developed and implemented turfgrass management programs to ensure optimal playing conditions.
Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
Delegated daily landscaping tasks for installations, repairs and regular maintenance.
Taught landscaping crew members proper techniques for new plantings and ongoing maintenance.
Sourced landscape and plant materials from local vendors to minimize delays or downtime.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Provided guidance to agronomy staff regarding cultural practices that enhance playability on the golf course.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Analyzed soil samples and determined appropriate fertilizer, pesticide, herbicide and fungicide applications.
Ensured all areas of the facility were properly maintained including clubhouse grounds, parking lots and walkways.
Education
Associate of Arts - Horticultural Science
Grayson College
Denison, TX
09-1998
Associate of Science - Gender Studies
Grayson College
Denison, TX
02-1996
Skills
Project management
Budget management
Turf management
Customer service
Equipment maintenance
Staff training
Strategic planning
Problem-solving aptitude
Park maintenance
Relationship building
Teamwork
Environmental stewardship
Attention to detail
Staff supervision
Certification
TDA Noncommercial Political Pesticide Applicator License
Joint Communications Operations Officer at United States Army, Joint Task Force - BravoJoint Communications Operations Officer at United States Army, Joint Task Force - Bravo