Summary
Overview
Work History
Education
Skills
Timeline
Server

Michael Bear

Seattle,WA

Summary

To provide guests with the best service possible in order to build loyalty and repeat business. Over 15 years of highly motivated customer service based experience with a proven track record of exceeding basic needs of customers as well as employers.

Overview

14
14
years of professional experience

Work History

Chef

Betty Restaurant
Seattle , WA
01.2022 - Current
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Collaborated with other personnel to produce and modify menus and selections.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.

IRD Captain

Westin Seattle
Seattle, Washington
04.2013 - 02.2022
  • Delivered all amenities to high profile guests as well as ran dinner service for 900 hotel rooms delivering all food and beverage orders many times by myself.
  • Assisted my department by helping to regain positive image by guests by assessing mistakes made during check in and compensating affected parties in a timely manner demonstrating excellent customer service.

IRD Server

Westin La Paloma Resort & Spa
Tucson, AZ
10.2012 - 03.2013
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Ordered beverages to restock our supply for service.
  • Delivered all dinner and drink orders for 415 rooms as well as amenities for guests calibrating special events.
  • Resolved any issues which which may have upset guest such as problems with the room or checking in.

Sous Chef

Angels Holllow
Breckenridge, CO
01.2012 - 09.2012
  • To cook all dinner items up to standards and actually helped break their record for customers in a dinner service.
  • Restock and clean the kitchen so it was ready for lunch service the next day.

Sales Associate

Macy's Department Store
Tucson, AZ
04.2008 - 11.2011
  • Greet and help customers to find the items they were looking for and suggest items that complimented them.
  • To suggest customers sign up for a Macy's card in order to save money and be sent the store catalog for advertising purposes and repeat business.
  • Meet suggested sales goals on a weekly basis.

Education

Associate of Applied Science - Environmental Science And Business

North Seattle College
Seattle

Skills

  • Highly motivated, friendly, and personable
  • Punctual
  • Attention to detail
  • Extremely customer friendly
  • Ability to understand and meet customer needs

Timeline

Chef

Betty Restaurant
01.2022 - Current

IRD Captain

Westin Seattle
04.2013 - 02.2022

IRD Server

Westin La Paloma Resort & Spa
10.2012 - 03.2013

Sous Chef

Angels Holllow
01.2012 - 09.2012

Sales Associate

Macy's Department Store
04.2008 - 11.2011

Associate of Applied Science - Environmental Science And Business

North Seattle College

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Michael Bear