Michael Bearden
Calhoun
Summary
Dynamic professional with a proven track record at Liberty Defense Group, enhancing customer satisfaction and employee morale. Skilled in operational improvement and team leadership, I excel in problem-solving and strategic thinking. My commitment to workplace safety compliance and effective communication drives successful project outcomes and fosters a collaborative environment.
Experienced with regional management, focusing on optimizing operational workflows and team coordination. Utilizes strategic planning to enhance efficiency and meet organizational goals. Track record of cultivating strong team dynamics and ensuring consistent performance improvement.
Overview
37
37
years of professional experience
Work History
Assistant Regional Manager
Liberty Defense Group
07.2022 - 03.2025
- Improved customer satisfaction rates by implementing responsive protocols addressing concerns quickly and efficiently.
- Spearheaded special projects, meeting deadlines and delivering results that exceeded expectations.
- Boosted employee morale through regular feedback sessions and opportunities for professional growth.
- Assessed individual employee performance regularly, providing constructive feedback on areas requiring improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Bail Bond Agent
Jay's Bailbonds
03.2014 - 07.2022
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Processed payments from defendants to secure bonds.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
U.S. Army
US Army
10.1987 - 11.1992
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Ouachita Parish
Monroe, LASkills
- Customer relations
- Staff development
- Operational improvement
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team leadership
- Team motivation
- Strategic thinking
- Workplace safety compliance
Timeline
Assistant Regional Manager
Liberty Defense Group
07.2022 - 03.2025
Bail Bond Agent
Jay's Bailbonds
03.2014 - 07.2022
U.S. Army
US Army
10.1987 - 11.1992
High School Diploma -
Ouachita Parish
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