Overview
Work History
Education
Skills
Timeline
Generic

Michael Bedore

Phoenix,Arizona

Overview

18
18
years of professional experience

Work History

EVS Associate

Banner University Medical Center Phoenix
04.2021 - Current

Responsible for cleaning all areas of the facility. Including patient rooms, offices, rest rooms, corridors, floors and other areas as assigned. I've been assigned to the emergency department which includes the trauma level 1 and Major Medical Emergency CT departmen CT and x-ray as well as ultrasound and so forth. Additional assignments include the Banner Heart Institute, Banner University MD Anderson Cancer Center, BUMCP Sleep Center. Top performer and work in multiple areas with little or no supervision.

Janitor EVS Housekeeping

St.Marys Basilica
09.2012 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Available to prepare for special events such as weddings, funerals, first communion, baptismal, Easter, Thanksgiving, Christmas and church festival Day of the Dead which draws 24,000 attendees.

Aircraft Cabin Cleaner

Prospect Airport Services Inc
09.2020 - 04.2021
  • Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
  • Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
  • Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
  • Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
  • Aircraft Dispatcher.

Aircraft Cabin Cleaner

Jetstream Ground Services
01.2020 - 09.2020

Same as at Prospect.

Grouund Transportation Dispatcher

Ace Parking
05.2016 - 09.2020
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
  • Coordinated driver dispatch to accomplish the taxi and ride share demands by Lyft and Uber.

CSR, Sales

Southwest Airlines
09.2016 - 05.2017
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.

CSR, Sales

Frontier Airlines
10.2015 - 04.2016

Same as Southwest Airlines.

CDL Coordinator and Examiner

Arizona Department Of Transportation
01.2006 - 10.2015
  • Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
  • Mentored junior examiners on best practices for conducting thorough evaluations while adhering to established guidelines.
  • Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
  • Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
  • License all thirty party truck schools and their instructors and examiners on behalf of the State of Arizona Motor Vehicle Division.

Education

Bachelor Of Science - Psychology

Wayne State University
Detroit, MI
06.1979

HS Diploma - College Prep

St. Florian
Hamtramck, MI
06.1974

Skills

  • Cleaning Expertise
  • Restroom Care
  • Customer service-focused
  • Mopping Techniques

Timeline

EVS Associate

Banner University Medical Center Phoenix
04.2021 - Current

Aircraft Cabin Cleaner

Prospect Airport Services Inc
09.2020 - 04.2021

Aircraft Cabin Cleaner

Jetstream Ground Services
01.2020 - 09.2020

CSR, Sales

Southwest Airlines
09.2016 - 05.2017

Grouund Transportation Dispatcher

Ace Parking
05.2016 - 09.2020

CSR, Sales

Frontier Airlines
10.2015 - 04.2016

Janitor EVS Housekeeping

St.Marys Basilica
09.2012 - Current

CDL Coordinator and Examiner

Arizona Department Of Transportation
01.2006 - 10.2015

Bachelor Of Science - Psychology

Wayne State University

HS Diploma - College Prep

St. Florian
Michael Bedore