Power BI
Results-driven and detail-oriented Business Analyst with over 5 years of experience in analysis, operations support, and client service. Proficient in utilizing tools such as Power BI, Excel, and Lucidchart to streamline workflows, generate client-ready reports, and improve operational efficiency. Skilled collaborator with strong communication and customer-facing abilities. Demonstrated success in developing performance dashboards, mapping operational processes, and providing data-driven support for strategic decision-making. Actively enhancing SQL and Microsoft BI skills to contribute analytical and administrative expertise to a client-focused team.
Data-driven problem-solving
Power BI
SQL
Lucidchart
Tableau
Microsoft Office Suite (Excel, Word, Powerpoint, etc)
Smartsheet
Salesforce