Power BI
Michael Bell
Business Analyst
Fairfield,CA
Summary
Results-driven and detail-oriented Business Analyst with over 5 years of experience in analysis, operations support, and client service. Proficient in utilizing tools such as Power BI, Excel, and Lucidchart to streamline workflows, generate client-ready reports, and improve operational efficiency. Skilled collaborator with strong communication and customer-facing abilities. Demonstrated success in developing performance dashboards, mapping operational processes, and providing data-driven support for strategic decision-making. Actively enhancing SQL and Microsoft BI skills to contribute analytical and administrative expertise to a client-focused team.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Freelance Business Analyst
Six 9's Reliable Engineering
Remote / Santa Clara, CA
01.2025 - 06.2025
- Built Excel-based BI dashboards to visualize delivery KPIs and resource allocation trends
- Created operational workflow diagrams in Lucidchart to streamline performance analysis and reporting
- Reduced manual reporting time by 30% through automation
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Healthcare Staffing Specialist/Data Analyst Hybrid
Amergis Healthcare Staffing
San Jose, CA
01.2023 - 08.2024
- Developed Power BI dashboards to track recruiter performance and vendor compliance across multiple clients
- Generated weekly reporting packages that led to a 15% improvement in fill rates
- Collaborated with leadership to implement data-driven improvements in sourcing strategy
- Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.
Talent Acquisition Analyst
MemoryBlue
San Jose, CA
03.2022 - 11.2022
- Created Excel dashboards to monitor KPIs: time-to-fill, sourcing effectiveness, and recruiter activity
- Presented weekly insights to internal stakeholders and client teams for strategic planning
- Developed robust talent pipelines for hard-to-fill positions, resulting in faster hiring decisions and reduced vacancy rates.
- Managed approximately 50 incoming calls, emails and faxes per day from pre-hired candidates
Operations Support Coordinator (Contract)
United States Postal Services
Oakley, CA
03.2021 - 12.2021
- Collected and maintained daily delivery data for service audit compliance
- Supported and improved efficiency metrics for route performance analysis by 15%
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Science - International Business / Project Management
Liberty Universiry
Lynchburg, VA05.2020
Skills
Data-driven problem-solving
Critical analysis
Project management
Business process improvement
Data analysis
Stakeholder management
SQL proficiency
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Power BI
Requirements gathering
Business process mapping
Workflow Analysis
Certification
Google Business Intelligence Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingQuote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Software
SQL
Lucidchart
Tableau
Microsoft Office Suite (Excel, Word, Powerpoint, etc)
Smartsheet
Salesforce
Timeline
Freelance Business Analyst
Six 9's Reliable Engineering
01.2025 - 06.2025
Healthcare Staffing Specialist/Data Analyst Hybrid
Amergis Healthcare Staffing
01.2023 - 08.2024
Talent Acquisition Analyst
MemoryBlue
03.2022 - 11.2022
Operations Support Coordinator (Contract)
United States Postal Services
03.2021 - 12.2021
Bachelor of Science - International Business / Project Management
Liberty Universiry