Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Quote
Software
Timeline
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Michael Bell

Michael Bell

Business Analyst
Fairfield,CA

Summary

Results-driven and detail-oriented Business Analyst with over 5 years of experience in analysis, operations support, and client service. Proficient in utilizing tools such as Power BI, Excel, and Lucidchart to streamline workflows, generate client-ready reports, and improve operational efficiency. Skilled collaborator with strong communication and customer-facing abilities. Demonstrated success in developing performance dashboards, mapping operational processes, and providing data-driven support for strategic decision-making. Actively enhancing SQL and Microsoft BI skills to contribute analytical and administrative expertise to a client-focused team.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Freelance Business Analyst

Six 9's Reliable Engineering
Remote / Santa Clara, CA
01.2025 - 06.2025
  • Built Excel-based BI dashboards to visualize delivery KPIs and resource allocation trends
  • Created operational workflow diagrams in Lucidchart to streamline performance analysis and reporting
  • Reduced manual reporting time by 30% through automation
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Healthcare Staffing Specialist/Data Analyst Hybrid

Amergis Healthcare Staffing
San Jose, CA
01.2023 - 08.2024
  • Developed Power BI dashboards to track recruiter performance and vendor compliance across multiple clients
  • Generated weekly reporting packages that led to a 15% improvement in fill rates
  • Collaborated with leadership to implement data-driven improvements in sourcing strategy
  • Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.

Talent Acquisition Analyst

MemoryBlue
San Jose, CA
03.2022 - 11.2022
  • Created Excel dashboards to monitor KPIs: time-to-fill, sourcing effectiveness, and recruiter activity
  • Presented weekly insights to internal stakeholders and client teams for strategic planning
  • Developed robust talent pipelines for hard-to-fill positions, resulting in faster hiring decisions and reduced vacancy rates.
  • Managed approximately 50 incoming calls, emails and faxes per day from pre-hired candidates

Operations Support Coordinator (Contract)

United States Postal Services
Oakley, CA
03.2021 - 12.2021
  • Collected and maintained daily delivery data for service audit compliance
  • Supported and improved efficiency metrics for route performance analysis by 15%
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - International Business / Project Management

Liberty Universiry
Lynchburg, VA
05.2020

Skills

Data-driven problem-solving

Certification

Google Business Intelligence Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit Sharing

Quote

The cave you fear to enter contains the treasure you seek.
Joseph Campbell

Software

Power BI

SQL

Lucidchart

Tableau

Microsoft Office Suite (Excel, Word, Powerpoint, etc)

Smartsheet

Salesforce

Timeline

Freelance Business Analyst

Six 9's Reliable Engineering
01.2025 - 06.2025

Healthcare Staffing Specialist/Data Analyst Hybrid

Amergis Healthcare Staffing
01.2023 - 08.2024

Talent Acquisition Analyst

MemoryBlue
03.2022 - 11.2022

Operations Support Coordinator (Contract)

United States Postal Services
03.2021 - 12.2021

Bachelor of Science - International Business / Project Management

Liberty Universiry
Michael BellBusiness Analyst
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